Senior Director, Clinical Services

Posting Date

11/20/2025

54451 Parliament Place Suite T, Lanham, Maryland, 20706, United States of America

Can be located anywhere in North Carolina, Kentucky, Virginia, Maryland, Delaware, Southeast Ohio.

Current Registered Nurse (RN) license.

• Regional travel up to 50% of the time
• Availability for evening and weekend work as needed
• On-site presence in facilities 1–2 days per week

No Brag, Just Fact! Over the last decade, we set out to be the world’s greatest dialysis company, and over the next decade, we’re poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you’re joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.

• Drive accountability with the team to their core safety responsibilities, ensuring timely completion of Safety Snapshots.
• Provide on-site support for large safety issues or Immediate Jeopardy surveys (CMS + CLUE).
• Coach MCS and DCS where underperforming or struggling with difficult relationships.
• Create space for regular development conversations and advocate for TM growth opportunities/succession planning.
• Engage with each Division Clinical Services team once a quarter, evaluating the culture of the division and meeting with DCS & MCS team.
• Lead the Group’s clinical landscape and strategic alignment on outcomes, quality and safety in partnership with the Group Vice President.
• Identify and surface key drivers impacting patient time on therapy; help solve problems and remove barriers, ensuring implementation and progress.
• Drive action planning and process execution for opportunity areas and outlier support with operations leaders and key partners.
• Report on division operations and clinical outcome trends to the leadership team and support creation and implementation of plans to improve trends.
• Act as a strategic field partner within the Sr. Director of Clinical Services team to provide feedback to atlas leaders and support components of the Clinical Strategy.
• Be a clinical voice on National forums to provide feedback, advocate for strong processes that enable field success.
• Orchestrate the right clinical actions across the Group, supporting DCS and DVP in the prioritization of clinical focus.

• Bachelor's degree in nursing or a related field.
• Current RN license in the state of practice with no Board of Nursing disciplinary actions.
• Current driver’s license, reliable transportation, and vehicle insurance in the state of residence.
• Minimum of 6–8 years of experience in clinical services management.
• Minimum of 8–10 years of clinical experience, with at least 4 years in a leadership role.
• Strong knowledge of regulatory requirements and quality improvement processes.
• Specialized experience in developing and implementing clinical policies and procedures.
• Excellent communication and leadership skills.
• Intermediate computer skills and proficiency in MS Excel, Word, PowerPoint, and Outlook.
• Master's degree in nursing or healthcare administration (preferred).
• Experience in a leadership role within a clinical setting (preferred).
• Experience in dialysis or nephrology (preferred).
• Certification in healthcare quality or patient safety (CPHQ or similar) (preferred).
• CPR & ANNA certification (preferred).
• Currently hold or previously have held CNN, CSN, or Bonet Certification (preferred).

• Community first, company second culture based on core values.
• Clinical outcomes consistently ranked above the national average.
• Award‑winning education and training across multiple career paths to help you reach your potential.
• Performance‑based rewards based on stellar individual and team contributions.
• Comprehensive benefits package designed to enhance your health, financial well‑being and future.
• Dedication to caring for patients suffering from chronic kidney failure across the nation.
• Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Family resources,…