Senior Manager, Client Insights; Hybrid BC

Position: Senior Manager, Client Insights (Hybrid BC)
Let’s be unstoppable together!  Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

Senior Manager, Client Insights
Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.

We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

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Our Critical Skills

Effectively Presents Solutions:
Delivers tailored, compelling solutions that align with customer needs and drive action.

Knows the Buying Influences:
Identifies key decision-makers and understands their motivations and influence.

Manages Buyer Indifference:
Recognizes and explores customer hesitation to uncover new needs or opportunities.

Understands Customer Needs:
Operates as an recognized expert to articulate customer needs in the customer's business language and business context.

Being Resilient:
Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.

Manages Ambiguity:
Stays focused and calm in uncertain situations; guides others through change.

What will you be doing?
Reporting to the Senior Director, the Senior Manager, Client Insights is responsible for managing client relationships and generating reports & insights to support our services and value. This role requires a combination of strong analytical skills, excellent communication, and a solid understanding of retail operations. The selected candidate will be required to work in an office setting 2-3x/week, located in Langley BC.

Job Responsibilities

Drive Client Growth:
Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals.

Deliver Insight-Led Solutions:
Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.

Maintain Industry Expertise:
Stay current on trends in the CPG industry to position Circana as a thought leader and trusted advisor.

Build Strategic Relationships:
Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.

Utilize Tools and Platforms:
Leverage Circana’s proprietary platforms (Unify+) to support client engagements and solution delivery.

Champion Client Success:
Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value. Lead training workshops on Circana’s platforms.

Support Innovation and Feedback:
Provide feedback to internal teams to help refine offerings and contribute to product development.

Advanced Analytic

Skills:

Demonstrated ability to conceive, manage, and deliver fact-based analyses, with a focus on consumer solutions, providing clients with clear, actionable insights to inform strategy.

Requirements

Undergraduate degree (required), with disciplines in Business, Analytics or a related field preferred

3-5 Years of work experience in the CPG industry, with knowledge of retail…