Support Worker, Community Health

Contract

Fixed until 31st March 2026 – Opportunity for extension annually

• Experience working with disadvantaged or excluded groups, including homelessness, substance misuse, mental health, or offending behaviours
• Knowledge of housing, welfare, and homelessness systems
• Ability to assess support needs, manage risk, and make appropriate referrals
• Confident in partnership working with housing providers, probation services, and other agencies
• Strong IT skills, including case management systems, MS Office, and digital communication platforms
• Excellent interpersonal, team working, and communication skills
• Ability to work independently, manage time effectively, and follow health and safety procedures
• Valid UK driving licence and willingness to travel across the local area
• Enhanced DBS or willingness to undergo check

• Experience in people-focused support roles
• Ability to deliver group work to prepare clients for independent living

As a Floating Support Worker, you will support individuals with a recent history of homelessness into sustainable accommodation. The role focuses on enabling clients to maintain tenancies while addressing their wider support needs.

Key responsibilities include:

• Providing one-to-one support via home visits, phone, and digital contact
• Assessing needs and risks and developing personalised support plans
• Liaising with landlords, housing providers, local authorities, and partner agencies to secure suitable move‑on options
• Advocating for clients and supporting them to build life skills for independent living
• Recording interventions, progress, and outcomes accurately and promptly
• Contributing to group work and community-based activities to support engagement
• Maintaining strong professional networks to enhance housing options and continued support post‑service exit

• Opportunity to contribute to meaningful change in people’s lives
• Work within a passionate, supportive, and experienced team
• Structured training and personal development opportunities
• Exposure to housing, welfare, and multi‑agency partnership work