Supporter Care Officer

This role matters: As a local charity, the Hospice relies on the generous support of our amazing local community and as St John's enters its 40 th anniversary year this is a unique opportunity to join our dedicated Supporter Care team to provide additional support throughout this milestone year of fundraising activity - could it be you?

Our Supporter Care Team put our supporters at the heart of everything they do, to ensure they feel connected and valued whilst generously supporting the work of St John's Hospice.

We are looking for a competent administrator and data handler who will process online and offline supporter donations, ensuring that donations are processed and acknowledged quickly and efficiently. You will also deliver first-class service to all our donors and prospective supporters face-to-face, over the phone and in writing.

This is a role that would suit someone with excellent people skills, who has an eye for detail and is committed to the work of the Hospice.

If you are looking to take on a role where every day you can see the difference you have made to people’s lives, come and join us.

For more information please call Liz, Head of Supporter Engagement on or email

This post is subject to a standard DBS check. The cost of this check is currently £26.30 and this will be deducted from the successful applicants first salary payment.

£13,726.44* - £14,141.40 per annum (based on 21 hours, dependent on pension scheme)

Holiday:

27 days plus usual bank holidays pro rata (7 weeks per annum)

Pension:

St John’s Hospice Pension Scheme (St John’s pays an 8% employer contribution) or
* NHS Pension may be continued subject to eligibility

Closing Date:

Sunday 11th January 2026

Interview date:

Thursday 15th January 2026

We look forward to hearing from you soon!

Please click here to see more benefits available to our employees.

St John's Hospice,
Slyne Road,
Lancaster,
LA2 6ST

St John's Hospice North Lancashire and South Lakes is a charitable incorporated organisation registered in England with charity number 1157030