Healthcare Assistant

The postholder will offer general assistance to the Nursing Team, liaising closely with the Practice Nurses. The post holder will be expected to abide by and promote the Practice vision and co revalues.

The HCA will be involved primarily in the provision of phlebotomy service, the management of laboratory samples for the practice patients, components of the new patient check, urinalysis, ECG recording, chaperoning patients, cleaning and sterilising of instruments, maintenance of equipment, ordering of stock and re-stocking GPs and Nurses treatment rooms.

The HCA will also be responsible for documenting his/her patient consultations on the information systems in General Practice and maintaining appropriate records to ensure continuity and quality of care for patients.

The HCA will maintain their skills and competencies and undertake such training and development as may from time-to-time be required to maintain personal competency.

The HCA will participate in all activities required by CQC registration.

The HCA will have flexibility with regard to rotas and working patterns across all Lancaster Medical Practice.

To assist in general nursing duties, under the supervision of the Practice Nursing Team, i.e. Urine testing, weight/height, blood pressure measurements, ECG recording, phlebotomy, and the delivery of flu vaccinations (with appropriate training).

To be responsible for the correct maintenance and cleaning of surgical equipment,

To be responsible for the processing and management of laboratory samples requested by the GP/ Practice Nurses with specific responsibility to ensure that the samples are correctly labelled, sent to the laboratory promptly and that data is entered onto the patients computer records.

Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment.

To provide a phlebotomy service for patients.

To act in such a manner as to support the patient at all times and be mindful of the need to reduce anxiety for the client/patient.

Apply infection control measures within the Practice according to local and national guidelines.

To act as a chaperone as required to GPs and Practice Nurses.

To receive and document telephone messages as and when necessary and communicate to other members of the clinical team as appropriate.

Participate in the completion and review of significant events and identify learning points.

Ensure clinical waste is removed from clinical areas and that sharps bins are replaced in accordance with the practice policy.

Lancaster Medical Practice is a large, at-scale, GP provider delivering General Medical Services to around 68,000 patients in Lancaster and surrounding villages. Formed in April 2017 from our successful, legacy practices, Lancaster Medical Practice has continued to evolve to become the strong, high performing Practice it is today, receiving a rating of Outstanding by the Care Quality Commission in August 2018.

We deliver our services from seven locations throughout the city of Lancaster and its surrounding area and are continuing to develop ourselves to improve what we do for our patients, staff and the local community.

LMP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All successful candidates will be subject to a criminal records check with the Disclosure and Barring Service (DBS). All staff are therefore expected to behave in such a way that supports this commitment and will be responsible for safeguarding the interests of children and adults who they come into contact during their work.

Please be aware that in the event that we receive a high number of applications, we reserve the right to close the post before the closing date.

Please note, we are unable to support candidates requiring a skilled worker visa for this post as the Practice is only able to support clinical posts at this time.

The job description and person specification are an outline of the main tasks, responsibilities and requirements of the role. The post holder will carry out any other duties as may reasonably be required by their line manager commensurate with the band of the post. The job description and person specification may be reviewed on an on-going basis in accordance with the changing needs of the LMP.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly…