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Customer Success Mgr./ CSM Customer Service Rep

Customer Experience Champion

Job in Lancaster, Lancashire, LA1, England, UK
Listing for: Optimum RX Lens Specialists
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A UK optical company is seeking a Customer Experience Specialist in Lancaster to manage customer accounts and provide outstanding service. The ideal candidate will proactively respond to customer inquiries, onboard new accounts, and support sales initiatives. Required skills include proficiency in CRM, Microsoft Office, and social media platforms. The role offers a competitive salary and a friendly working environment with various benefits including gym membership and a company pension.
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