Senior Control Tower Specialist, Security, Road Transport US​/off

Senior Control Tower Specialist, Security, Road Transport US (7 on/7 off – 6:00 PM – 7:00 AM)

DSV is a global logistics provider that transports, stores, packages, and clears goods worldwide. The Senior Control Tower Specialist, Security protects freight, equipment, drivers, terminals, and yard operations in a trucking environment. The role is operational, field‑focused, and monitors real‑time security incidents, audits, and driver training.

• Monitor freight movements, driver activity, routing, and high‑risk lanes to identify potential security threats.
• Support high‑value load security protocols, including seal verification, securement checks, and secure parking guidance.
• Conduct trailer and equipment integrity inspections, including seals and chain‑of‑custody documentation.
• Reinforce driver training related to cargo theft prevention, situational awareness, seal usage, securement, and safe parking practices.
• Provide real‑time security and routing guidance to dispatch and driver managers during elevated‑risk situations.
• Support the implementation and adherence to security procedures for tractors, trailers, straight trucks, and yard/drop‑lot operations.

• Respond to cargo theft, equipment theft, break‑ins, pilferage, and other security incidents.
• Collect initial incident information, including driver statements, telematics/GPS data, and supporting documentation.
• Prepare clear and accurate incident documentation and investigation summaries for management review.
• Coordinate with law enforcement, cargo theft task forces, and insurance partners as required.

• Track cargo theft activity, regional risk alerts, and emerging security trends.
• Monitor active shipments using GPS, telematics, and geofencing tools to identify route deviations or security risks.
• Perform routine tracking of shipments to ensure compliance with security and routing requirements.
• Identify security or operational exceptions, elevate issues per Control Tower protocols, and communicate risks to appropriate stakeholders.

• Maintain accurate, real‑time shipment and security data within the Transportation Management System (TMS).
• Ensure required security documentation is obtained, verified, and maintained throughout the shipment lifecycle.
• Enforce security Standard Operating Procedures (SOPs) from dispatch through delivery.

• 2–4 years of experience in trucking, transportation, logistics, or warehouse operations.
• Working knowledge of trucking operations, including driver workflows, dispatch processes, load securement, and trailer types (dry van, reefer, flatbed).
• Experience supporting or monitoring high‑value freight shipments.
• Proficiency with GPS tracking platforms, telematics systems, and security monitoring tools.
• Strong communication skills with the ability to interact effectively with drivers, dispatch, and driver operations teams.
• High attention to detail and ability to operate effectively in a fast‑paced, real‑time environment.
• Experience in transportation, logistics, or supply chain security.
• Experience using Transportation Management Systems (TMS).

• Operational accuracy and attention to detail:
  Ensures shipment, security, and system information is accurate, complete, and handled with precision.
• Proactive problem identification and issue resolution:
  Identifies potential security or operational issues early and takes action to resolve or elevate them.
• Strong compliance and security awareness:
  Applies security policies, procedures, and regulatory requirements consistently.
• Ability to analyze data and maintain data integrity:
  Reviews tracking, telematics, and system data to support decisions while maintaining accurate records.
• Clear written and verbal communication:
  Documents incidents clearly and professionally.
• Sound judgment in high‑pressure situations:
  Makes informed, calm decisions during time‑sensitive or high‑risk events.

Job functions require the use of hands for handling or feeling objects, reaching, stooping, kneeling, or crouching, as…