Supervisor, Operations 3rd Shift

Supervisor, Operations 3rd Shift

DSV - Global Transport and Logistics

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In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers worldwide.

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USA - Lancaster, Midpoint Dr

Solutions

Supervisor, Operations 3rd Shift – 105634

Full Time

The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of products in a manner consistent with company service and cost objectives.

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site‑specific policies.

• Conduct staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Effectively keep senior management and client representatives informed of critical issues that affect operations.
• Ensure the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manage operations to meet prescribed productivity and service goals. Comply with terms outlined in the site’s operating agreement with the client.
• Implement and report on‑going cost savings measures. Provide ideas and suggestions for more efficient operations.
• Meet all client‑specified KPI’s and comply with quality system requirements.
• Manage the operations to achieve prescribed objectives. Apply sound communication and motivational techniques, create programs to fairly and equitably supervise, counsel and, where needed, discipline team members. Provide direction and support to Human Resources. Assist in creating programs for hiring, training, and professional development. Participate in performance evaluation system for recommending promotions, wage increases, and other HR activities.
• Have overall training and evaluation responsibilities of warehouse staff.
• Plan the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assess priorities based on time sensitivity and available resources. Assign duties to appropriate warehouse staff.
• Review pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.
• Train new staff in assigned duties, or delegate training responsibility to experienced team members. Assess progress of trainees and add additional duties as appropriate.
• Keep informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary.
• Assign supervisory duties to experienced team members acting as leads for lower‑level warehouse staff. Keep abreast of progress or problems.
• Keep Manager advised of progress or problems requiring attention on a daily basis. Hold regular meetings with warehouse staff to assess the group’s…