People Specialist, HR​/Recruitment

About Thred Up

Thred Up is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, Thred Up has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love Thred Up because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet.

Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With Thred Up’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers.

Thred Up has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, Thred Up is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME’s Best Inventions 2024, TIME's Most Influential Companies of 2023, Digiday's Work Life 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

The HR Generalist plays a key role in supporting employees and leaders across the full employee lifecycle while helping the organization operate compliantly, thoughtfully, and s role partners closely with employees and managers to deliver a positive employee experience, from onboarding to development to offboarding, while ensuring policies, processes, and practices are clear, consistent, and aligned with Thred Up values.

The HR Generalist serves as a trusted resource for day-to-day people's questions, supports employee relations with sound judgment and care, and contributes to people initiatives that strengthen culture, engagement, and operational effectiveness.

• Serve as a go-to resource for employees and managers with questions related to policies, benefits, leaves of absence, and people programs
• Partner with managers to navigate employee relations matters with consistency, empathy, and sound judgment
• Support workplace investigations, disciplinary processes, and terminations in alignment with company policies and employment laws
• Help resolve employee concerns in a way that fosters trust and supports a respectful, inclusive work environment

• Administer policies, procedures, and programs related to compensation, benefits, leave, performance management, and training
• Maintain accurate employee records and documentation within all applicable systems
• Support compliance with federal, state, and local employment laws and regulations
• Assist with audits, reporting, and documentation as needed

• Assist with onboarding and offboarding to ensure a smooth, welcoming employee experience
• Support performance conversations, feedback cycles, and development planning
• Contribute to employee recognition, engagement, and learning initiatives

• Participate in People team projects that improve efficiency, clarity, and the employee experience
• Identify opportunities to streamline processes and enhance how the People Team services employees and leaders
• Stay current on HR best practices, employment law updates, and evolving people operations tools
• Serve as the People Team representative in safety, employee feedback sessions, and engagement team projects

• Ability to understand and align to business goals, operating as both a business advocate and a trusted people partner
• Strong interpersonal and communication skills, with the ability to build trust across all levels of the organization
• Sound judgment and discretion when handling sensitive employee matters
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Working knowledge of…