Office Coordinator - Lung Cancer Screening Clinic

Job Description Summary

Be the reassuring first point of contact for patients taking an important step in their health journey. Our Lung Cancer Screening Clinic is seeking a compassionate, detail-oriented Office Coordinator who thrives in a patient-focused, fast-paced clinical environment.

Medical University Hospital Authority (MUHA)

Employee

Regular

CC001537 LAN - Pulmonology (LMC)

Hourly

Health-20

40

Day (United States of America)

This role is essential to creating a welcoming, efficient, and respectful experience for patients and families—from the first phone call to follow-up care coordination.

• Greet and welcome patients and families with warmth and professionalism, in person and by phone
• Create a supportive, judgment-free environment for patients undergoing lung cancer screening
• Answer multi-line phones, direct calls appropriately, and address patient needs with empathy
• Manage message distribution between patients, providers, and care team members

• Schedule, reschedule, and confirm lung cancer screening appointments
• Coordinate appointments based on Physician, Nurse Practitioner, and Physician Assistant availability
• Assist with ancillary scheduling and referrals management
• Contact patients with appointment reminders and follow-up coordination

• Obtain, record, and maintain accurate patient demographic, insurance, and financial information
• Collect co-pays and prior patient balances
• Provide intake forms, new patient paperwork, clinic policies, and legally required documentation
• Maintain strict confidentiality of all patient personal and financial information

• Communicate daily operations verbally and via email
• Report day-to-day activities to the Practice Manager and Office Coordinator
• Ensure certifications, licenses, and registrations are current and compliant

Education: High school diploma or equivalent (GED) is required

Experience: Previous medical office experience is preferred

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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