Infrastructure Engineer

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Founders Federal Credit Union helps our members attain their financial goals. Our innovative services, convenient locations, and friendly employees are dedicated to our members and their financial future. Founders Federal Credit Union is strongly committed to providing the highest level of quality service to our members. We realize our outstanding, dedicated employees make it all happen.

We are seeking a talented and motivated individual to join our strong organization and growing team as an Infrastructure Engineer located on-site at our Corporate Headquarters in Lancaster, SC. The Infrastructure Engineer is responsible for daily administration and operations of the enterprise infrastructure environment, at all data center locations. The Infrastructure Engineer will have a strong background in enterprise infrastructure products, backup and recovery systems, along with a solid understanding of enterprise system security and monitoring.

This role will be responsible for managing and optimizing enterprise infrastructure, ensuring its reliability and recoverability, and maintaining robust security measures. The Infrastructure Engineer will provide support for IT initiatives and ensure the success of new implementation projects and enterprise infrastructure enhancements.

This position is on-site. Remote work is not available.

• Implement, configure, support and maintain enterprise servers, data storage appliances, data protection products, virtualization platforms and fiber channel zoning equipment, to ensure operational efficiency and security standards are achieved.
• Maintain hands-on knowledge of Dell Enterprise product lines, specifically around storage arrays, virtual server and backup/recovery environments.
• Management of Dell Software License Central, including activation of entitlements, viewing activation certificates, reviewing TLA/VSLA reports and downloading binaries.
• Review, update and maintain backup policies, vaulting, and encryption, while developing BCP/BIA recovery programs to optimize the RPO/RTO requirements of the enterprise systems.
• Ensure RTA and BCP/BIA testing is completed in areas of system ownership. Assist system owners when required to perform their testing on new and existing systems.
• Develop and manage the backup and recovery environments at each data center, maintaining software/hardware maintenance and upgrades, to ensure the validity and protection of backup data.
• Administration and operations of daily backups and system health alerts.
• Maintain enterprise infrastructure performance goals through monitoring and analysis, to proactively identify and address potential issues, before they impact business operations to ensure high availability and minimizing downtime.
• Manage and maintain patch management processes and ongoing vulnerability remediation.
• Manage and maintain firmware on hardware supporting the virtual server and backup/recovery environments.
• Responsible for adhering to change management processes, incident response, and testing methodologies, for modifications to systems and/or software. This includes anticipating, mitigating, identifying, responding to, troubleshooting and resolving issues with the systems and/or software.
• Develop and maintain detailed documentation related to new and existing enterprise infrastructure products and systems; including data flow maps, data protection systems and topology diagrams.
• Provide test plans and support for infrastructure and application development projects.
• Design, plan, coordinate and execute technology disaster recovery test/exercise with recovery teams.
• Define, identify, and document Recovery Time Objectives, Recovery Point Objectives, and resource requirements needed in the event of a technical or business outage.
• Work with system owners to secure their servers and develop backout plans for system changes.
• Report quarterly to the Board of Directors on the status of disaster recovery program including recovery testing, disaster recovery exercises and tabletop discussions.
• Ensure the security of enterprise infrastructure systems, networks, and data, through proper use of…