Billing Specialist

Utility Billing Clerk

Location:

Lancaster, SC 29721 (onsite)
Pay Rate: $17.50 per hour

Schedule:

Monday to Friday, daytime hours

Employment Type:

Contract

Key Responsibilities

• Accept, process, and post utility and miscellaneous payments from the counter, drive through, mail, and drop box into the collection system

• Run daily payment reports, balance collections, and prepare deposits while maintaining accurate cash handling and receipt procedures

• Respond to customer inquiries in person and by phone, process service connections, disconnections, and transfers, and initiate service orders for field teams

• Research account activity, calculate and process adjustments, maintain customer records, and perform general clerical tasks including filing and scanning

Qualifications

• Prior experience with utility billing, cashiering, or cashier level cash handling and payment processing

• Strong customer service skills with the ability to manage difficult or confrontational interactions calmly and professionally

• Proficient with Microsoft Office and comfortable with data entry, report running, and basic bookkeeping tasks

• Organized, detail oriented, able to follow procedures, and able to work independently with minimal supervision

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://(Use the "Apply for this Job" box below). Your Rights
6.12.pdf

The pay transparency policy is available here:
https://.pdf

For temporary assignments lasting 13 weeks or longer, Apple One is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

Apple One participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
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Contents/E
- We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.