Manager - DTC Business Operations, MS
Listed on 2026-03-08
-
Business
Business Development, Business Management, Business Analyst
Manager - DTC Business Operations, MS NOW
- Full-time
- Business Segment: MS NOW
- Compensation: USD 135,000 - USD 150,000 - yearly
VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most.
As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, Golf Now, Golf Pass, and Sports Engine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service.
VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world.
Reporting to the Sr. Director, DTC Business Operations for MS NOW, this role will join a newly formed team responsible for launching and scaling MS NOW’s DTC product. We’re looking for a highly organized, execution-minded Business Operations Manager who can help drive complex initiatives forward and ensure operational excellence across a fast-growing subscription business.
The ideal candidate is a proactive problem-solver who thrives in dynamic environments, exercises strong judgment, and is comfortable working across highly matrixed teams. This role will play a critical part in ensuring new products, content initiatives, and partnerships launch smoothly and meet both business and audience expectations.
Responsibilities- Support the planning and execution of major DTC initiatives, from concept through launch and iteration
- Develop and manage project plans, timelines, and dependencies across multiple cross-functional work streams
- Partner closely with Product, Engineering, Editorial, Growth, Finance, Legal, and other stakeholders to drive alignment and execution
- Proactively identify risks, gaps, and blockers; help drive solutions and decision-making
- Help maintain operational tools, processes, and reporting that support efficient execution and visibility
- Prepare presentations for executive leadership and cross-functional working teams to ensure strategic alignment and facilitate flawless execution
- Support shared goal setting, milestone tracking, and launch readiness across the DTC organization, including playing a meaningful role in the setting, tracking, and communication of DTC Objectives & Key Results (OKRs)
- Assist with operational execution of external partnerships, including coordination across internal teams
- 5+ years of experience in business operations, program management, or a related role
- Experience working in highly cross-functional, fast-paced environments
- Experience in subscription, media, technology, or consumer-facing businesses
- Strong experience creating clear, concise PowerPoint presentations for cross-functional and executive audiences
- Strong organizational and communication skills, with a track record of driving initiatives forward by influence
- Comfortable navigating ambiguity and making thoughtful tradeoffs
- Experience supporting product launches or 0-to-1 initiatives is a plus
- Experience with Airtable and Confluence a plus
Job Requirements
- Must be willing to work in New York, NY.
- Must have unrestricted work authorization to work in the United States.
This position is eligible for company sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.
Salary Range: $135,000-$150,000, bonus eligible
As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without…
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