Certified Medical Assistant- Population Health

Overview

The medical assistant is responsible for the care and treatment of clients in a medical office as directed by a physician. They work under the supervision of the provider, to ensure that quality care is provided to adult and pediatric patients.

Essential

Qualifications:

Graduate from an accredited school of medical assisting with knowledge of new trends and techniques in medical assisting. Certified or Registered Medical Assistant preferred; BLS required. Previous experience is also preferred.

• Patient Outreach & Engagement:
  Conduct outreach to patients for chronic disease management and preventive services. Assist patients with healthcare navigation and access to community resources.
• Care Gap Closure:
  Utilize population health dashboards to identify and address care gaps in coordination with providers and nursing staff.
• Chronic Disease Support:
  Monitor patient registries and follow protocols for disease management, documenting outreach and follow-ups accurately in the EHR.
• Data & Documentation:
  Enter patient data into EHR/population health platforms. Assist with chart reviews and report on outreach activities and outcomes.
• Quality Improvement Support:
  Participate in quality improvement projects and help implement workflows to improve clinic performance measures.
• Clinical Support (Within MA Scope):
  Assist with standing orders for labs and provide patient education on self-management tools.
• Social Determinants of Health (SDoH):
  Conduct screenings, document needs, and coordinate referrals to community resources, ensuring closed-loop referrals.
• Team
  
  Collaboration:
  
  Collaborate closely with care team members, participating in huddles and meetings to support patient outcomes.
• Other duties as assigned

Weeks Medical Center (WMC) is a 25-bed critical access hospital offering medical, surgical, and intensive care services with a wide variety of outpatient services, including cardiac and physical rehabilitation; a fully-staffed oncology department; 24-hour emergency care; a fully equipped laboratory; and an extensive radiology department. Weeks emphasizes personalized care in a community hospital setting.

North Country Healthcare is a non-profit affiliation of four medical facilities in the White Mountains Region of New Hampshire. NHC includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. Member organizations include Androscoggin Valley Hospital (Berlin), Upper Connecticut Valley Hospital (Colebrook), Weeks Medical Center (Lancaster), and North Country Home Health and Hospice Agency (Littleton).

NHC is proud to be the largest employer in the North Country.