Technical Assistant - Radiology Support Services - Per Diem​/Varied

Technical Assistant - Radiology Support Services - Per Diem/Varied - Req#

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Under the direction of the department Director and/or designee, performs a wide variety of clerical tasks, technical duties, and transportation for all radiology modalities requiring a high degree of accuracy with latitude for independent initiative and judgment. Promotes, follows, and adheres to the values set by AVH. Delivers quality customer service which meets or exceeds expectations to patients, physician office staff, and other customers.

Under the direction of the department Director and/or designee, performs a wide variety of clerical tasks, technical duties, and transportation for all radiology modalities requiring a high degree of accuracy with latitude for independent initiative and judgment. Promotes, follows, and adheres to the values set by AVH. Delivers quality customer service which meets or exceeds expectations to patients, physician office staff, and other customers.

• Technical Support
• Assist technologist with moving patients on and off the exam table within employee’s own bodily implant restrictions relative to radiology, e.g. AICDs, pacemakers, etc.
• Transport patients between both hospital areas and all radiology modalities.
• Support and assist technologist with daily patient work flow.
• Review and verify in conjunction with technologist on patient orders, patient history, and lab work pertaining to specific exam.
• Assist technologist and radiologist, as needed.
• Report any equipment malfunction to supervisor or manager.
• Prepare exam rooms for upcoming exam.
• Work in any area and flexible in meeting the needs of the department.
• Completes exams in RIS and checks PACS to ensure exam has crossed into the system.
• Clean and disinfect exam rooms, as needed.
• Observe safety measures as they pertain to modalities assigned, radiation protection and MRI safety.
• Assist with stockroom responsibilities ensuring adequate supply inventories.
• Follows established department procedures to accurately verify and transport the proper patient by visually checking patient identification or verifying with nursing staff.
• Adherence to the Patient Identification Policy.
• Clerical Support
• Assist in obtaining patient signature on validated consent forms.
• Obtain authorization for release of radiology records.
• Burn CD’s, print films and digitize, as needed.
• Telephone Support
• Answers telephone in compliance with the hospital telephone etiquette.
• Document accurate messages and/or route calls to the appropriate parties.

• Assists with other duties as assigned, within skill sets and abilities.
• Assist in special projects, as needed.

• Knowledge of English language, spelling, grammar and punctuation.
• Knowledge of basic medical terminology, preferred.

• Knowledge of basic personal computer.
• Proficient in the operations of Computers, Scanners, Copiers, and Fax Machines, preferred.

• Ability to greet and assist patients, visitors and other customers in professional manner.
• Ability to transfer patients safely.
• Ability to evaluate problems and suggest and/or implement solutions independently.
• Ability to be flexible in meeting the staffing requirements of the department.
• Ability to provide the highest level of patient and customer satisfaction.
• Ability to multi task.

• Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
• Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
• Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
• Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
• Excellence – We take pride in our work, are goal‑oriented, and on a never‑ending quest for top tier quality.
• Initiative & Innovation – Our can‑do attitudes, creativity, and resourcefulness empower us to improve the patient’s…