Installations & Service Technician

Position: Installations & Service Technician
Installations & Service Technician

Reports to Role - Lead Project Engineer

Role Purpose

The Installations and Service Technician is responsible for working alongside the projects and operations teams in installing, commissioning, and maintaining content / AV systems at client sites across the UK.

Accountabilities

* To work alongside the projects and operations teams in installing, commissioning, and maintaining content / AV systems across Great Britain, and Europe.

* To build and install AV and rack-based systems.

* To maintain, service, and upgrade technical equipment at a variety of sites across the UK.

* To manage incidents and faults, documenting progress, and escalating where necessary.

* To manage and update documentation.

Knowledge, experience, and capabilities

Critical knowledge

* A demonstrable background in an AV, electrical engineering or related field, with experience in design and implementation of new concepts and solutions

* Strong knowledge of video, audio, and networking systems.

Critical experience

* History of self-learning to achieve goals.

* Experience installing and terminating structured cabling.

* Experience installing equipment using appropriate tools and fixings.

* Experience using system diagrams and schematics to fault find on technical systems.

* Critical technical, professional, and personal capabilities

* Highly self-motivated, with the ability to prioritise own workload and work to tight deadlines.

* Excellent interpersonal skills and the ability to communicate effectively with colleagues in a cross-functional team and key client stakeholders.

* Positive outlook and “can-do” attitude.

* Results and solution focused approach.

Additional information

* Working a 10-day / 80-hour fortnight, your time will be split between Operations and an New project installations.

* A full UK driving licence