Information Governance Lead

Job summary

Promote. Empower. Lead. FCMS, a social enterprise for health and wellbeing services, is seeking a dedicated and forward‑thinking Information Governance (IG) Lead to support FCMS in ensuring that information is handled securely, legally and effectively. This is a hands‑on role focused on raising awareness, delivering staff training and embedding good IG practices throughout the organisation and reinforcing a positive IG culture across FCMS.

Pay: £30,426 – £34,392 per annum depending on experience and qualifications

Hours: 37 hours per week, Monday–Friday 9am‑5pm (with some evening and weekend commitments for training delivery across sites and services)

Accountable to: The Head of Quality and Risk

Base: Newfield House, Vicarage Lane, Blackpool, FY4 4EW
– visits across all sites for training delivery

Closing Date: 1 February 2026

We are looking for somebody passionate and proactive to champion a positive and secure culture. The role requires the ability to link together a multitude of different compliance elements within a dynamic and fast‑paced environment; to deliver exceptional care to our patients, who are the central focus of all that we do. This role is a key part of our Quality & Risk Team and central to maintaining the integrity, safety and resilience of our clinical and corporate systems.

Day‑to‑day duties (not exhaustive):

• Awareness, training and engagement – design and deliver engaging and practical staff training; lead initiatives to raise awareness of IG, data protection, confidentiality and records management; provide accessible advice and support to staff at all levels; champion a positive culture of compliance and good practice.
• Information governance and data protection – design and chair IG and information asset owner working groups; implement and oversee policies and frameworks that ensure data is handled responsibly, legally and securely in line with NHS, ICO and regulatory standards; provide assurance and compliance evidence to support NHS DSPT toolkit completion; support accreditation towards ISO:27001 and Cyber Essentials Plus.
• Monitoring, audit and continuous improvement – assist with IG audits and compliance checks; identify gaps, recommend improvements and support implementation; manage the audit calendar and implement actions from a 12‑month IG strategic focus; oversee DPIAs, data‑sharing agreements, information asset registers and day‑to‑day GDPR queries.
• Data subject rights and records management – support processing of SARs, FOI requests and related complaints; assist with records‑management processes including retention, secure disposal and data‑quality audits.
• Incident response and resilience – review data/security breaches or incidents in a timely manner; support investigations; produce reports and shape response protocols and business‑continuity plans.
• Data sharing and contracts – review DSAs/DPAs, DPIAs and relevant contract clauses; liaise with internal and external parties on data handling and compliance.
• Cyber security support – support review of systems as part of DPIA reviews to include cyber security; assist risk assessments, audits and reviews alongside consultants.
• Internal ICT oversight – act as conduit between external ICT services and FCMS; support policy‑based access controls and KPI definition; assist in understanding the complex ICT infrastructure to meet IG and GDPR requirements.
• General – cover reception desk and administration tasks of Newfield House during unplanned absences; carry out any other duties delegated by the Head of Quality and Risk.

Other responsibilities include:

• Maintaining a high level of understanding of working practices and safety policies.
• Observing national and local policies in health and safety, fire and electrical safety, data security, GDPR, counter‑fraud, BLS, safeguarding and infection control.
• Travel to other sites and deliver training or support during out‑of‑hours settings (evenings and weekends) as required.
• Keeping all mandatory and additional training up to date.

FCMS is a social enterprise providing health and wellbeing services. We are passionate about ensuring patients and callers…