Retail Security Officer

Retail Security Officer – Retail Security Officer

Location: M&S Lancaster

Hourly Rate: £12.76

Hours: 40+ per week, Permanent

Shift pattern: 4 on 4 off

Candidate must have: 5 years trackable working history in the UK.

At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market‑leading customer service.

• Protect & Serve:
  Safeguard M&S stores, people and assets while delivering outstanding customer service.
• Great Pay & Benefits:
  Earn £12.76 per hour with benefits such as a 20% M&S discount, Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and Childcare Vouchers.
• Professional Growth:
  Enjoy company‑funded SIA Licence renewal and continuous training.
• Cutting‑Edge Technology:
  Use body‑worn cameras and mobile devices for incident reporting.
• Community:
  Join the friendly M&S and Mitie family.

• Security experience essential.
• Valid SIA Licence.
• Excellent customer service and communication skills, energy and enthusiasm.

• Stay Compliant:
  Follow all policies and legal requirements.
• Use Technology:
  Engage with provided technology for effective reporting.
• Proactive:
  Review and improve assignment instructions.
• Stay Alert:
  Report hazards and remain vigilant.
• Be Professional:
  Handle challenging situations with calm and professionalism.
• Emergency Ready:
  Contact emergency services when needed.

If you are passionate about customer service and have experience in security, retail, hospitality or similar skills, then this could be the opportunity you've been looking for.

Ready to apply? Our flexible benefits scheme is available to suit your lifestyle, including access to high‑street discounts, cycle‑to‑work, and additional financial wellbeing support.

Mitie is committed to an inclusive and accessible recruitment process. If you have a disability or long‑term condition that requires reasonable adjustments, please let us know by emailing us.