Technical Support & Customer Service Coordinator

Vacancy

Location:

Blackpool, Lancashire, England

We are excited to announce that as a result of continued growth in our asbestos surveying and consultancy department we are currently recruiting for a Project Scheduler and Operational Support based at our Blackpool office.

If you are interested in a rewarding career working for a highly respected, successful and established nationwide company, with over 30 years' trading experience, this is a great opportunity for you!

The position will require the successful candidate to work in conjunction with the Technical Managers, administering both planned and reactive asbestos works. The successful candidate will be responsible for scheduling analytical works and asbestos surveys, the effective deployment of site staff day-to-day, dealing with client enquiries, booking appointments and providing quotations for works in conjunction with the technical team. In addition, the role will involve day-to-day liaison with our report production and laboratory teams across the UK, to ensure that reports are delivered to clients in a timely manner.

In addition, the successful candidate will be trained to produce and format asbestos survey reports.

• Contribute to effective team working and provide appropriate cover for colleagues as required while being capable of working independently from time to time.
• Possess excellent IT skills:
  Microsoft Word and Excel with good levels of literacy.
• Previous experience in technical or project administration. Prior knowledge of the asbestos industry is preferable but not essential. However, further training will be provided on the job.
• Experience in customer service, sales support, or a similar coordination role.
• Excellent organisational skills and attention to detail.
• Ability to work collaboratively with technical teams.
• Working towards BOHS P405 Management of Asbestos in Buildings Training and Water Hygiene Duty Holder Qualifications.

• The hours of work are 40 hours per week, Monday to Friday 0800 - 1630 with a 30-minute unpaid break for lunch
• Salary is negotiable, ranging from per annum £25,584.00 - £28,724.80 (depending on previous experience and qualifications)
• A company paid health and wellbeing plan
• A company pension, into which the company contributes 3% of qualifying earnings
• 22 days of annual leave (long service award applies at 3 and 5 years)
• An additional day of annual leave for your birthday, or the closest working day to your birthday
• Paid, statutory, bank holidays (8)
• Contractual sick pay

If you would like to apply for this role, please select the ‘apply’ button below. We will review your application as soon as possible.

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