Part Time Retail Sales Advisor
Listed on 2026-03-10
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Retail
Retail Sales, Customer Service Rep, Retail Associate/ Customer Service
Lancaster – 16 hours per week across 2 days, including Saturday. Salary: £10,778.00 per annum plus company pension and benefits. Salaries will be increased on 1 April 2026 as part of the Company pay review.
We have an excellent opportunity for a friendly and reliable Part Time Retail Sales Advisor to join the team at our Paint Well branch in Lancaster, to provide exceptional service to customers in our store. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly – experience with our products isn't necessary.
If you bring great customer service and team‑working skills to the table, we'll give you everything you need to succeed.
Located on Lake Enterprise Park, Ladies Walk, our Lancaster Paint Well store proudly serves local homeowners and trades people with the broadest range of decorating materials. Customers will find everything they need in store, including trade and designer paints from a wide variety of brands, as well as all of the decorating materials required to complete their home décor projects. Paint Well, part of the Brewers Group, is dedicated to delivering high quality products and expert advice to all of our customers.
The branch opening hours are Monday to Friday 7.00 am – 5 pm and Saturday 8 am – 12 pm (Saturday opening times will change to 8 am – 5 pm effective 1 May 2026).
Ranked in The Sunday Times Best Places to Work 2025, Brewers Decorator Centres is the largest independent supplier of decorating materials, serving both trade and retail customers across the UK. Still a family‑owned business, we are proud of our heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group.
We place great emphasis on the development and growth of our colleagues – our mantra is to ‘help one another succeed’. To learn more about working with us visit
We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process. We are committed to providing every candidate the opportunity and environment in which to succeed and will support any reasonable request where we can.
Responsibilities- Provide exceptional service to customers in the branch, upholding our reputation for quality Brewers service.
- Use product knowledge to recommend and help customers find the best product for their needs.
- Mix paint for customers, process specialist orders, and request special stock within the branch network.
- Develop sales of the company product range, including wallpaper, paint and fabric.
- Build relationships with customers to fully identify their needs and enable us to provide a comprehensive service.
- Promote seasonal and special items, including merchandising goods in‑store to increase visibility and sales.
- Assist with stock maintenance in the branch.
- Unload deliveries and ensure stock is distributed throughout the store.
- Exceptional customer service and communication skills, able to understand and translate customer requirements into product recommendations.
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues.
- Enjoys working and supporting a team, but can also be relied upon to work as an individual.
- Willing to attend training to become a Fire Marshall and/or First Aider if required.
- Keen to learn, develop skills, and progress within the industry.
- Previous retail experience or product knowledge would be advantageous but is not essential; full training will be given to the right candidate.
- Competitive salary.
- 33 days holiday, including an allowance for selected bank holidays – increasing with service (pro rata).
- Free life assurance.
- 5 % of salary employer contribution to the pension plan (subject to employee contributions).
- Stream – a money‑management app giving you access to a percentage of your pay as you earn it.
- Employee Assistance Programme – accessible to colleagues, partners/spouses and dependents.
- Virtual GP service for yourself and any dependent children, allowing unlimited medical advice when needed.
- Medicash – an…
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