General Volunteer

Overview

We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year.

We employ over 7000 people from 68 different countries.

We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS. Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.

• Enhance the patient experience through volunteering.
• Participate in appropriate training required by the Trust, the Voluntary Services Department and the respective area.
• Promote a relaxed and welcoming atmosphere.
• Offer a smile to everyone and engage in friendly and appropriate conversation with those people who would like to talk.
• Demonstrate respect and sensitivity to all individuals, ensuring confidentiality is maintained at all times.
• Refer individuals to the appropriate member of staff where necessary.
• Engage in any other appropriate activity under the guidance and support of a member of staff.

• Further develop people skills
• Build confidence
• Demonstrate commitment

• Being a positive role model.
• Having a positive impact on other people’s lives.
• Free training for volunteers
• Increasing your confidence and self esteem.
• Helping yourself and other people.

• To enhance the patient experience through volunteering.
• Participate in appropriate training required by the Trust, the Voluntary Services Department and the respective area.
• Promote a relaxed and welcoming atmosphere.
• Offer a smile to everyone and engage in friendly and appropriate conversation with those people who would like to talk.
• Demonstrate respect and sensitivity to all individuals, ensuring confidentiality is maintained at all times.
• Refer individuals to the appropriate member of staff where necessary.
• Engage in any other appropriate activity under the guidance and support of a member of staff.

Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.

If the role you have applied for requires a Disclosure and Barring Services (DBS) check we will administer this as part of your pre-employment checks. You may be required to repay the cost on appointment. The level of check required depends on the role being offered. Current charges are - Basic £25.50, Standard £25.50 and Enhanced £53.50. You are encouraged, where possible, to register for the DBS update service (annual registration fee £16).

If you withdraw your application you may be required to reimburse the DBS cost. DBS checks remain free of charge for volunteer positions. By submitting an application you agree to the above in the event you are appointed. The DBS Code of Practice can be accessed here. Please read the Person Specification attached below as your application will be judged against this.

The vacancy may remain live until the published closing date, though it may close earlier for administrative reasons. The Trust operates a strict non-smoking policy. The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert.