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Patient & Complaints Lead
Job in
Lancashire, Lancashire, England, UK
Listed on 2026-01-31
Listing for:
Highfield Surgery
Full Time
position Listed on 2026-01-31
Job specializations:
-
Healthcare
Healthcare Administration
Job Description & How to Apply Below
An NHS GP practice in Lancashire is seeking an experienced complaints lead to oversee patient feedback management and ensure compliance with NHS standards. This crucial role requires excellent communication, strong organisational skills, and experience in complaints management. The successful candidate will coordinate the complaints process, liaise with stakeholders, and provide comprehensive responses. A commitment to patient care and confidentiality is essential.
Salary ranges from £25,000 to £35,000 dependent on experience, with a fixed term until August 2026.
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