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Patient & Complaints Lead
Job in
Lancashire, Lancashire, England, UK
Listed on 2026-01-31
Listing for:
NHS
Full Time
position Listed on 2026-01-31
Job specializations:
-
Healthcare
Health Communications, Healthcare Administration
Job Description & How to Apply Below
A healthcare provider in the UK is seeking a complaints lead for a fixed term role until August 2026. The successful candidate will manage patient feedback and complaints, ensuring adherence to NHS standards. Responsibilities include coordinating the complaints process, drafting responses, and collaborating with teams for resolution. Required skills include excellent communication, strong organizational abilities, and significant experience in complaints handling.
Salary ranges from £25,000 to £35,000, depending on experience.
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