Housekeeping Assistant

15 hours per week working Monday to Friday

We are looking for dedicated and proactive Housekeeping Assistants to join our team and play a vital role in maintaining a clean welcoming and safe environment for our patients visitors staff and volunteers.

As a Housekeeping Assistant you will be at the heart of our care environment ensuring high standards of hygiene and cleanliness across all areasof the hospice. You will work closely with other departments support new team members and help us deliver a service that reflects our values.

The role will be working 15 hours per week, Monday to Friday 1630 - 1930

• Prioritising and completing housekeeping tasks efficiently
• Using our online room booking system to plan around meetings and events
• Supporting new starters as a buddy
• Managing laundry and linen, including curtain changes
• Ensuring safe disposal of waste and maintaining tidy welcoming spaces
• Reporting maintenance issues and adhering to health and safety practices
• Promoting our hospice values in everything you do

38 days annual leave pro rata including Bank Holidays

Free on-site parking

Discounted staff meals

Pension scheme
-NHS pensions transferable

Maternity and Paternity benefits

Ongoing training and development opportunities

A supportive and caring team environment

Effective prioritization of workload in order to ensure timely completion of all work.

To work in accordance with the rota sometimes needing to cope with varied and fluctuating workloads and sometimes working under pressure.

To utilise the online room bookings system to plan for and ensure the efficient and timely provision of housekeeping to work around functions and meetings.

To maintain departmental records and checklists as required.

Act as a buddy for new starters in your area when requested training and supporting them as required until such time that they are able to work alone.

To liaise with other departments as may be required to ensure suitable provision of Housekeeping services in each area.

To ensure that all commodities are used economically and according to any specified procedures and that waste is kept to a minimum.

Report any accidents and/or incidents and be prepared to make a written statement ofthe same if necessary.

Report any breakdown or defects in equipment or premises via the online Maintenance reporting system.

Observe safe working practices generally and in accordance with training and instruction received.

Adherence to Risk Assessments as relevant to the role and according to instructions and training.

Processing all dirty and clean laundry and curtains as required including removal andre-hanging of curtains where necessary.

Removal of dead or wilting flowers from all areas on sight. Also changing dirty water invases as needed.

Keeping furniture tidy and well positioned in all areas.

Removal of clinical waste refuse and other waste to appropriate areas safely and correctly as required.

Cleaning and where necessary disinfecting of all areas as required including shampooing of carpets and cleaning in rooms where patients are suffering from an infection - whilst occupied and when vacant according to departmental policies.

General Responsibilities

To undertake all mandatory training as required by Trinity Hospice and Palliative Care Services and participate in appropriate in-service training as and when required.

Maintaining the strict confidentiality of all information acquired especially with regard to patients and staff.

To undertake an appraisal and personal development review annually and through self development continuously update and improve knowledge and competencies

To be a co-operative and supportive member of the Trinity staff team, ensuring that all members are aware of any issues in the post holders workload, which may affect other members of the Trinity team.

To manage all volunteers utilised in your area and to develop effective working relationships providing regular feedback on their performance.

To take responsibility for being up to date with current policies and procedures and toadhere to these.

Co-operating fully in the introduction of any new technology and new methods as appropriate.

To promote at all times the Hospice philosophy and uphold the Trinity core values.

Any other duties that may be reasonably requested.

• Previous relevant experience of cleaning
• Relevant experience of cleaning in a healthcare
• setting

• Able to work well within a team.
• Good I.T. skills; comfortable with computer use
• Able to follow instructions and also use own initiative.
• Effective clear communication - written and verbal
• Willingness to learn new tasks procedures or methods

• Good interpersonal skills - pleasant and
• approachable.
• Have a flexible approach to working good at
• prioritising
• Conscientious and committed to providing a high
• quality service

• NVQ in Cleaning and Support Services or similar
• ECDL or other basic I.T. competency qualification