Care Manager

Position:
Care Manager - Blackpool

Shifts Available:
Monday to Sunday, 37.50 hours per week, with availability to be on call and regular one day over the weekend.

At ICare Group, we are more than just a care provider—we are a community‑focused organisation dedicated to enhancing the quality of life for those we serve. Our Home Care (Domiciliary Care) services offer essential support to individuals in the comfort of their own homes. As a Care Manager, you will be instrumental in ensuring our clients receive exceptional care, while supporting the operational efficiency and growth of our services.

If you have a passion for making a positive impact and thrive in a dynamic environment, we would love to hear from you!

• £125 Welcome Bonus:
  Receive a welcome bonus upon joining (terms and conditions apply).
• Refer a Friend Scheme:
  Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply).
• Quarterly and Annual Carer Awards:
  Be recognised and rewarded for your commitment with our Carer Awards.
• Blue Light Card:
  Enjoy discounts at hundreds of high‑street retailers and well‑known brands. We will reimburse the cost of your Blue Light Card!
• Employee Assistance Programme:
  Access free, practical, and impartial support for you and your family.
• Mileage Allowance:
  We offer a mileage allowance to cover the costs of travel during your visits.
• Uniform and Infection Control Equipment:
  Full uniform provided, including free infection control equipment.
• Dedicated People and Wellbeing Team:
  Access to a supportive team focused on your wellbeing.
• Comprehensive Training:
  Receive fast‑track training, paid induction, and 3 days of on‑the‑job shadowing. We offer ongoing development, with opportunities to advance your career.
• Growth Opportunities:
  We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.
• Supportive Environment:
  Join a team that values your contributions and supports your growth. ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.
• Make a Real Difference:
  Your leadership will directly impact the quality of care provided, enhancing the lives of our clients.
• Weekly or Fortnightly Pay and Pension:
  Enjoy the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan.

• Support Management:
  Assist the Registered Care Manager with the day‑to‑day management and coordination of the branch to ensure it operates efficiently, profitably, and delivers the highest standard of domiciliary care.
• Record Keeping and Reporting:
  Maintain accurate records, produce reports, and investigate complaints from service users and employees.
• Recruitment and Staffing:
  Maintain and grow the team by actively recruiting new care staff, guiding them through the recruitment process, and producing weekly staffing rotas.
• Business Development:
  Actively seek new business opportunities and support the commercial growth of the branch.
• Operational Compliance:
  Stay informed about up‑to‑date operational issues and methods. Ensure compliance with health and safety, emergency regulations, and operational policies.
• Emergency Duties:
  Undertake out‑of‑office duties as necessary, including providing emergency hands‑on care, undertaking on‑call duties, attending social events when required, and offering emergency telephone assistance to care staff.
• Liaison and Coordination:
  Effectively liaise with other departments, employees, key stakeholders such as commissioners and customers, and the public at large.
• Additional Duties:
  Perform other duties as requested.

• Experience in Care Management:
  Previous experience in a managerial or supervisory capacity in the domiciliary care sector is essential.
• Qualifications:
  
  NVQ/QCF Level 5 in Health and Social Care is desirable or working towards.
• Leadership
  
  Skills:
  
  Proven ability to effectively lead, delegate, and mentor staff.
• Communication
  
  Skills:
  
  Excellent communication skills and a compassionate, empathetic nature.
• Organisational
  
  Skills:
  
  High level of organisational skills…