Dental Technician; Lab Leader

We are hiring a hands‑on Dental Technician (Lab Leader) for a modern, digital dental laboratory in Blackpool. This is a technical leadership role focused on quality, workflow standards, and team development across implants, crowns and bridge, dentures, chromes, orthodontics, and lab‑to‑lab production.

You will work closely with the wider management team. You will lead the technical side of the lab, while day‑to‑day operations, scheduling, and resourcing are managed alongside you.

• Lead technical standards across implants, crown and bridge, dentures, chromes, orthodontics, and removable prosthetics.
• Own quality control, remake reduction, and root‑cause improvement activity.
• Act as the escalation point for complex cases, troubleshooting, and clinician queries.
• Support case planning on materials, fit, function, occlusion, and finish requirements.

• Drive best‑practice workflow from scan intake through production to finishing and final QC.
• Partner with digital and production teams to improve handovers, repeatability, and turnaround reliability.
• Support best‑practice use of milling and 3D printing to maximise accuracy and efficiency.
• Identify and implement process improvements without compromising quality.

• Maintain technical readiness for urgent and fast‑turnaround prosthetic workflows.
• Coordinate technical requirements for full‑arch and high‑priority cases.
• Ensure predictable outcomes through clear standards and proactive communication.

• Coach and mentor technicians through bench‑side guidance and structured development.
• Set expectations for workmanship, quality consistency, and turnaround discipline.
• Support hiring, onboarding, and capability‑building as the team grows.

• Work hand in hand with the Operations Manager to align capacity, priorities, and resources.
• Provide technical input on quality trends, training needs, equipment, and materials.
• Represent the lab professionally with clinicians and lab‑to‑lab partners when required.
• Strong technical capability across fixed and/or removable restorations aligned to the lab’s service mix.
• A quality‑first mindset, with evidence of improving consistency and reducing remakes.
• Comfortable working alongside digital production, including CAD‑CAM workflow, milling, and 3D printing.
• Strong communication with clinicians and lab partners around case planning and outcomes.
• Leadership experience through mentoring, training, supervision, or senior technician responsibility.
• Implant restorations and full‑arch workflow exposure.
• Experience supporting fast‑turnaround or same‑day prosthetic services.
• Experience improving workflow handovers between scan intake, production, and finishing.