Receptionist, Customer Service​/HelpDesk

Receptionist – Vauxhall Branch, Blackpool

Arnold Clark is recruiting for a Receptionist to join our Vauxhall branch in Blackpool.

At Arnold Clark, you’ll be known as a Customer Experience Host. We believe that first impressions count and that outstanding customer service should begin the moment our customers enter the showroom. As a Customer Experience Host, you’ll be the welcoming face of Arnold Clark. From warmly greeting our customers face‑to‑face to helping them on the phone in a professional manner. You’ll deliver excellent customer service while staying on top of daily admin duties and maintaining branch standards with enthusiasm and a smile.

• Acting as the first point of contact for customers, in person and on the phone
• Managing a large volume of customer calls and dealing with enquiries effectively and efficiently
• Ensuring the customer areas remain tidy and presentable and that customers are well looked after
• Working proactively with all departments within the branch
• Going the extra mile for all customers

• A fantastic telephone manner
• Excellent interpersonal skills
• Genuine interest in delivering excellent service and going above and beyond for customers
• Confidence to work independently and also as part of a team
• Highly organized with the ability to multitask

• Knowledge of Cisco telephony
• Understanding of Microsoft Office and Excel

Full time:
Monday – Friday 8am – 5:30pm

• 33 days’ holiday allowance with room to grow
• Generous retail discounts
• Private healthcare
• Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression
• And much more…

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make‑up, united in our goals.