Receptionist​/Ward Admin | South NHS Foundation Trust

Overview

At LSCFTwe are passionate about providing high quality patient centred care. We are currently recruiting a forward thinking, reliable and enthusiastic individual to join ourreceptionist/adminteam based atThe Harbour Hospital, Blackpool,Fylde Coast Administration locality.

As a vital teammemberyou will provide excellentreception /administration and communication skills and work flexibly in response to the service needs. You will have strong interpersonal and organisational skills, be computer literate and be able to use a variety of systems including Excel and Microsoft Office,possess excellent time management skills along with the ability to manage competing demands and priorities.

This is a very varied role and would suit someone who is highly motivated and capable of working on their own initiative, with a medium level of supervision.

This is an exciting opportunity for a committed individual to join the Administrative Team andassistin the smooth running of the service.

• Be the first point of contact for the team or department. Greeting visitors, answering telephones, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response.
• Respond to queries, dealing with routine matters and passing on more complex queries to the appropriate member of staff.
• Provide day to day support to clinical teams and colleagues.
• Work collaboratively with the appropriate management teams and other departments and ensure that all cases are dealt with in a timely manner.
• Attend and participate in team meetings and administrative service meetings as required.

The successful candidate will have a good all round administration skills/experience and knowledge of customer service. You will be required to work flexibly in response to the needs of the networks administration service, providing cover to various sites as directed by their administration line manager to ensure continuity of a quality service provision.

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here:

Keeping our workforce well

For more details on this vacancy please review the attached job description and person specification.

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