Quality Assurance Specialist; Reach and ABA

Overview

We are seeking a highly skilled, detail-oriented Quality Assurance Specialist to ensure our ABA clinical documentation, programming, and data systems meet high clinical standards and remain audit-ready. This role requires strong Central Reach proficiency and a strong understanding of ABA concepts, goals, and clinical documentation expectations.

• Experience in ABA; BCBA/BCaBA preferred (or high-quality Case Manager with strong clinical documentation experience)
• Strong proficiency in Central Reach (auditing, Learning Tree/program build review, note/data review)
• Excellent attention to detail and ability to work independently in a remote environment
• Strong communication skills; able to provide clear, actionable feedback to clinical team members
• Strong organizational skills; able to manage deadlines and track corrective actions

• Oversee quality assurance processes for ABA services and documentation
• Review and audit clinical records, assessments, data integrity, and session notes in Central Reach
• Use QA checklists/rubrics to evaluate documentation quality, compliance, and clinical alignment
• Track audit findings, assign corrective actions, and ensure timely follow-through and resolution
• Identify patterns/trends and recommend system improvements to reduce recurring errors
• Collaborate with BCBAs/clinical leadership to strengthen documentation practices, medical necessity alignment, and outcomes
• Support audit readiness and compliance with internal policies and applicable ethical/clinical standards
• Assist in improving Central Reach builds (Learning Tree organization, goal criteria, operational definitions, mastery/generalization criteria, prompt documentation)

• Flexible remote work
• Supportive, collaborative team culture
• Opportunity to make a meaningful impact on client care and clinical quality
• Professional development and growth opportunities