Revenue Operations Specialist

Local applicants only will be considered

Job Title:
Revenue Operations Specialist

We are seeking a proactive, detail-driven Revenue Operations Specialist to oversee the financial lifecycle and operational scalability of a high-growth multifamily portfolio. This role functions at the intersection of accounting and financial technology. Beyond routine ledger management, this person will serve as a key architect in the optimization of our billing infrastructure – transitioning manual workflows into automated, tech enabled processes.

The ideal candidate will leverage ERP systems and data-driven workflows to enhance accuracy in high-volume transaction environments. This person will be responsible for the integrity of the rent roll, the deployment of automated collection modules, and the reconciliation of complex subsidy accounting.

• Systems Optimization
  :
  Architect and implement standardized AR workflows within the ERP environment to reduce manual entry.
• Automated Collections
  :
  Assist in the configuration and deployment of an autonomous collections engine, defining logic for automated notices, late fee assessments, and escalation triggers.
• Data Reconciliation
  :
  Execute complex reconciliations between the General Ledger (GL) and sub-ledgers, resolving variances.
• Lifecycle Management
  :
  Manage the full-cycle AR process, from monthly charge generation and ACH/EFT batch processing to deposit application and security deposit disposition.
• Discrepancy Analytics
  :
  Perform root-cause analysis on billing anomalies and systemic payment failures; collaborate with the IT and Finance teams to deploy permanent systemic fixes.

• Education:
  
  Bachelor's degree in accounting, Finance, or Management Information Systems (MIS).
• ERP Expertise: 2+ years of experience in high-volume AR; advanced proficiency in Yardi Voyager (specifically the Voyager 7S/residential module) or Entrata is preferred.
• Excel Mastery:
  Advanced capabilities in Microsoft Excel, including the use of Power Query, Pivot Tables, and advanced lookup functions (XLOOKUP, INDEX/MATCH) for data normalization and reporting.
• Multifamily Domain Knowledge:
  Deep understanding of multifamily billing logic, including prorated rent calculations, utility RUBS (Ratio Utility Billing Systems), and HAP contract renewals, highly preferred.
• Process Engineering:
  Demonstrated experience in process mapping or migrating manual financial tasks to automated software solutions preferred.
• Analytical Rigor:
  Ability to interpret complex lease contracts and subsidy agreements to ensure system-calculated charges align with legal and regulatory requirements.