Account Manager - Middle & Group - Lakewood, NJ

Company Overview

World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.

Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.

• With some guidance and direction, leads client service for middle market clients, and supports large market clients often collaborating closely with senior colleagues on strategy design and renewal messaging.
• Clients are often fully insured, or level funded with 50 to 250 enrolled EEs, and generate $25k or more in EB revenue.
• Independently leads on a few key clients and/or small clients, including renewal messaging.
• Assigned book between $700K to $1.2M in EB rev.

• Manage client strategy planning and contributes to program and coverage recommendations.
• Supports RFP process, carrier negotiations and carrier contract reviews for fully insured clients typically between $25k to $100k in revenue.
• Build using EB tools and templates benchmarking, financial dashboards, projections, and other financial analysis and assist in presenting insights and recommendations.
• Lead client and vendor meetings and calls (such as Carrier implementation) and conducting knowledgeable and engaging open enrollment meetings (both in-person and virtually).
• Create and edit open enrollment communicate templates.
• Communicate the value of WIA EB Subject Matter Experts and knowing when to engage them.
• Additional Duties:
  Take and resolve calls/emails from clients and members, related to claims, billing, EOB and coverages.

• Understanding of fully insured, level-funded, and simple self-funding concepts.
• Identifying trends and patterns in data sets and understanding their implications for clients’ health plans.
• Project management skills in collaborating with colleagues, carriers, vendors, and SMEs to deliver on client service plans.
• Excel and PowerPoint, with developing knowledge and application of EB analytics tools, models, and capabilities.
• Effective communicator, tailoring writing and speaking styles to convey messages and ideas to varied audiences to build understanding and commitment.
• Developing knowledge around vendor/solutions/products outside of traditional insurance products.

• Individual contributor; may provide general guidance/direction to more junior staff informally.

• Must hold state life and health insurance license

Bachelor’s degree preferred, but equivalent work experience would be considered

This position is located in New Jersey. The base salary for this position at the time of this posting may range from $85,000 to $95,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit  for more details.

Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required everyday, and walking and standing are required occasionally.

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment…