Engineer II - Enterprise Collaboration Services

This job posting is anticipated to remain open for 30 days, from 26-Feb-2026. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately‑owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose:
We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

The Enterprise Collaboration Services Team is responsible for managing, supporting, and continuously improving Edward Jones’ enterprise messaging platforms and Microsoft 365 collaboration services. This role plays a key part in ensuring reliable, secure, and scalable collaboration tools that support employees across the firm.

The ideal candidate brings technical expertise in Microsoft 365 and messaging platforms, paired with a growth mindset and a passion for modernizing enterprise collaboration technologies. You will support both day‑to‑day operations and ongoing transformation initiatives that enable current and future business needs.

• Support and maintain Edward Jones Microsoft 365 applications, including Exchange and Microsoft Teams
• Provide operational ownership of enterprise email and collaboration infrastructure, ensuring availability, performance, and security
• Partner with cross‑functional teams to design, implement, and configure high‑quality collaboration solutions aligned to business and enterprise requirements
• Execute technical and operational objectives with clear, effective communication across geographically distributed teams
• Contribute to platform currency, capacity management, incident/problem resolution, and project delivery
• Participate in a rotating 24x7 on‑call support model, providing troubleshooting and implementation support as needed

• Bachelor’s degree in Computer Science, Management Information Systems, or a related field, or equivalent practical experience
• 2+ years of experience supporting Microsoft 365 applications, Microsoft Exchange, and Microsoft Teams in an enterprise environment
• Hands‑on experience with scripting and automation technologies such as Power Shell and Microsoft Graph
• Experience developing, testing, and deploying scripts, automations, or software components in a Windows server environment
• Strong troubleshooting skills with the ability to work independently with minimal guidance
• Excellent communication skills, with the ability to collaborate effectively with technical peers and leaders at multiple levels
• Strong organizational skills and the ability to manage multiple tasks and priorities

Current INTERNAL home‑based associates:
While this role is posted as hybrid, if selected and accepted, you may retain your home‑based status. Edward Jones intends in good faith to continue offering the role as home‑based, though future business or regulatory needs may require on‑site work.

Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates'…