S4 Hana Master Data Governance - Customer Service
Listed on 2026-01-19
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IT/Tech
Data Analyst, Systems Analyst, IT Business Analyst, SAP Consultant
S4 Hana Master Data Governance - Customer Service
Date: Jan 16, 2026
Location: Lakewood, CO, US
At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world.
For Terumo, for Everyone, Everywhere.
We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the of patients we serve.
Advancing healthcare with heart.
With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference.
Join us and help shape wherever we go next. You create your future and ours.
S4/Hana Master Data Governance Business SME – OTC (Order to Cash)
JOB SUMMARY :
We are seeking an experienced internal SAP Data Analyst professional to serve as a Master Data Governance Subject Matter Expert (SME) for the company’s global SAP S/4
HANA implementation. This role provides a unique opportunity to develop and shape the future-state of Global Master Data Management across the Operations footprint.
As the SME, you will represent MDG from a global Operations standpoint in designing, testing, and deploying SAP S/4
HANA solutions, ensuring alignment with both operational needs and strategic business objectives. This is a high-impact role ideal for someone with a proven track record in master data management, transformation, and cross-functional collaboration.
This role requires a detailed understanding of the master data processes and the integration points to other ERP modules. It will collaborate with stakeholders across all levels of the organization and will ensure business requirements are attained through process and system standardization. This role sits as part of an integrated group encompassing both IT and system integrator experts in implementing the most optimal master data management solution.
ESSENTIAL DUTIES :
- Represent the Commercial function in global design sessions related to core MDG processes and dependencies/hand offs with other business processes such as , R2R. and other business applications such as Service Max and Salesforce.
- Provide expert knowledge of existing processes and known pain points to inform and help determine global solution design.
- Collaborate with project team members and system integrators to define and validate future-state processes aligned with global standards.
- Ensure functional and technical system designs meet business needs, compliance requirements, and reporting standards.
- Participate in testing activities such as user acceptance testing (UAT), data validation, and cutover planning to ensure successful deployment.
- Support change management efforts by contributing to training, communication, and user readiness strategies.
- Act as a liaison between the ERP project teams to troubleshoot issues, elevate risks, and support resolution activities.
- Deliver regular project updates to ensure milestones are communicated and achieved.
- Ensure post-go-live process adoption, system utilization, and continuous improvement across business units.
MINIMUM QUALIFICATION REQUIREMENTS :
Education:
Bachelor’s degree or an equivalent of education preferred or equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.
Experience:
- Experience in the medical device or pharmaceutical industry preferred.
- Minimum 5 years of experience in master data management role.
- Advanced user of SAP and experience of SAP transactions.
- Strong working knowledge of Salesforce (SFDC), including account hierarchy management, data validation, and integration touchpoints with SAP.
- Experience working cross-functionally within project teams or business process improvement initiatives.
- Demonstrated ability to understand SAP at both the process and configuration/data…
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