Service Technician II

Overview

Requisition

At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere. We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient's life every second of every day and are committed to continuing to increase the number of patients we serve.

Advancing healthcare with heart. With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours.

As a Service Technician you ll independently troubleshoot, repair, calibrate, and perform preventive and corrective maintenance on complex electromechanical equipment, working across mechanical, electrical, pneumatic, hydraulic, and control systems. You ll contribute directly to equipment performance improvements, process optimization, and quality initiatives while collaborating closely with engineering, operations, and technical teams. This position is ideal for a handson technician who thrives in a fastpaced, regulated environment, values safety and precision, enjoys solving complex problems, and is motivated to continuously grow their technical skills while making a meaningful impact.

• Performs preventive maintenance on customer and Terumo Blood and Cell Technologies (TBCT) owned equipment.
• Performs corrective maintenance activities such as: troubleshooting of mechanical, pneumatic, hydraulic, controls and electronic systems.
• Decontaminates, Diagnoses, tests, troubleshoots, calibrates, performs release testing, and packages electromechanical medical devices as well as generates necessary documentation for these activities.
• Supports equipment performance improvement projects and process validation activities.
• Contributes to process optimization and scrap reduction efforts through equipment design improvements, improvements to operating and maintenance procedures, and maintenance activities.
• Independently troubleshoots equipment with a high degree of quality and reliability.
• Continues to develop technical skills and knowledge (e.g. additional schooling, self-study, online training, and learning from more knowledgeable team members).
• Assists in developing the technical capabilities and skills of less experienced technicians/associates.
• Learns and demonstrates proficiency with advanced maintenance practices and techniques.
• Responds and executes work with a sense of urgency and utilizes support systems to minimize turn-around time.
• Performs all tasks in accordance with company and department policies, procedures, and guidelines.
• Demonstrated understanding and compliance with all safety requirements.
• Works to support dept. KPI s/Metrics/Objectives.
• Services are completed in a timely fashion and correct the first time.
• Collect and report equipment quality information to quality and production engineering.
• Will encounter bio-hazardous devices and materials that require decontamination.
• May lead special projects.
• Requires adherence to policies and procedures for biohazard contaminated materials and machines.

Education

• High school diploma or GED.
• 2-year technical degree or equivalent experience is preferred.

Experience

• Minimum 2 years  experience.
• Two-year technical degree, equivalent education, or experience sufficient to successfully perform the essential functions of the job.

Skills