Field Operations Technician II
Listed on 2026-01-17
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Business
Operations Manager
Field Operations Technician II
Location: Lakewood, CO
Company: VB Spine
Looking for a career where your work truly matters? At VB Spine, you’ll be part of a fast‑paced, mission‑driven team that supports surgeons and hospitals by ensuring surgical instruments and implant sets are delivered accurately, on time, and fully surgery‑ready. As a Field Operations Technician II, you will work hands‑on with surgical equipment while partnering closely with Sales, Customer Service, and Commercial Operations to ensure seamless order fulfillment across your region.
What You’ll Do:- Review incoming surgical set requests to determine local sourcing availability within the regional branch territory
- Coordinate with Customer Service and Commercial Operations to escalate orders when required
- Perform inventory management, replenishment, and inspection of incoming surgical sets to ensure readiness for redistribution
- Execute inventory transactions in JD Edwards (JDE) to maintain accurate planning and traceability
- Coordinate shipping activities with courier and transportation partners
- Maintain efficient workflow for both incoming and outgoing surgical sets
- Provide on‑call support during nights and weekends as required
- Ensure compliance with manufacturing procedures, training requirements, and company policies
- Under management guidance, support adherence to quality, safety, and operational standards
- Fulfill daily orders while meeting established quality and performance KPIs
- Assist with cycle count inventory activities across hospitals and office locations within the territory
- High school diploma or equivalent required
- 3+ years of related operations, logistics, or field support experience, or an equivalent combination of education and experience
- Experience in the medical device industry and hospital environment preferred
- Proficiency with Microsoft Office (Outlook, Excel, Word)
- Strong problem‑solving, organizational, and communication skills
- Demonstrated customer service mindset with the ability to remain composed in high‑pressure situations
- Ability to multitask and adapt in a fast‑paced environment with changing priorities
- Willingness to travel up to 25% and provide on‑call support as needed
We believe in growing talent from within. At VB Spine, you’ll work in a collaborative, high‑accountability environment where operations excellence directly impacts patient care and surgical outcomes. This role offers exposure to cross‑functional teams and a clear path for growth within Field Operations or Supply Chain leadership.
Compensation:Pay for this role is competitive and based on experience. Final compensation is determined on a case‑by‑case basis and considers factors such as experience level, qualifications, and market conditions.
Benefits include:- Comprehensive health, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and holidays
- Ongoing training and professional development opportunities
- Opportunity to grow within a fast‑paced, dynamic company
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