Car Wash Sales Representative – CWD – Carwood Carwash; Lakewood, CA

Car Wash Sales Representative

As a Car Wash Sales Representative, your primary responsibility is to engage with customers and sell express, full-service, and detail car wash packages, including memberships. While no prior car wash experience is necessary, a passion for sales and exceptional customer service is essential. You will be instrumental in driving sales and ensuring customer satisfaction.

Responsibilities

• Actively approach customers and promote our express, full service, and detail wash packages.
• Provide exceptional customer service by addressing inquiries, offering recommendations, and resolving concerns.
• Utilize persuasive selling techniques to upsell and cross-sell additional services and packages.
• Maintain a thorough understanding of our wash menu, pricing, and promotions.
• Process sales transactions accurately and efficiently using our point-of-sale system.
• Collaborate with team members to ensure a seamless customer experience from start to finish.
• Assist with maintaining the cleanliness and organization of the car wash.
• Complete daily sales reports and share the results with the entire team.
• Process sales transactions accurately and efficiently.
• Demonstrate car cleaning techniques for customers to increase sales.

Requirements

• Proven sales experience in a retail or customer service environment.
• Outstanding communication and interpersonal skills.
• Highly energetic, outgoing, and enthusiastic personality.
• Ability to thrive in a fast-paced, customer-focused environment.
• Strong attention to detail and excellent organizational skills.
• Willingness to learn and adapt to new processes and technologies.
• No prior car wash experience is required; training will be provided.

Benefits

• Competitive hourly wage
• Monthly Commission Program
• Comprehensive training program to equip you with the knowledge and skills needed for success.
• Employee discounts on car wash services and products.

Physical Demands and Work Environment

• Ability to lift up to 50 pounds occasionally and up to 25 pounds frequently.
• Utilization of cleaning materials and equipment.
• Repetitive movements involved in tasks such as vacuuming and wiping.
• Work in extreme weather conditions, including hot or cold environments.