HR Assistant - Medical Leaves and Accommodations

Overview

Available Title(s): 123E-_NPS - Human Resource Consultant Assistant 1, 123F-_NPS - Human Resource Consultant Assistant 2

Business

Title:

HR Assistant - Medical Leaves and Accommodations

Employee Type: Classified

Providing solutions in an efficient and customer-focused model, Human Resource Services (HRS) strives to enhance the employment experience and satisfaction of Washington State University (WSU) faculty and staff through clear communication, outreach, engagement, and support. Enhancing workplace satisfaction and sustainability of the University, fostering a positive and engaging experience to the WSU system.

As an HR Assistant within the HRS Medical Leaves and Accommodations team, you will provide customer service to WSU employees regarding a variety of leave programs, including but not limited to:
Family and other Medical Leaves, Workers’ Compensation, Long Term Disability, Reasonable Accommodation, and Shared Leave. You will communicate with employees through in person, phone, and email channels, explain leave benefit rules, policies, and procedures; gather, organize, and process documentation and forms related to leave benefits; and prepare leave correspondence for employees, supervisors, and other key parties. You will review, develop, and maintain accurate electronic and paper files;

produce reports; coordinate meetings; and assist with employee training sessions. Due to the sensitive nature of this work, you will be responsible for maintaining a confidential environment at all times.

This is a full-time (100% FTE),
permanent position. This position is overtime eligible
.

This position is located on the WSU Pullman campus in Pullman, Washington. After completing an initial training period, the selected applicant may be eligible to work remotely one day per week.

Monthly Salary
:

HR Assistant 1: $3,495 to $4,653 | Range 39

HR Assistant 2: $3,925 to $5,271 | Range 44

Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

WSU offers a comprehensive benefits package that includes paid sick and vacation leave; paid holidays; medical, dental, life, and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For additional information, please review the Summary of Benefits offered by WSU for Classified staff and Total Compensation.

To be considered for the HR Assistant 1 level:

• Three years of office experience, OR equivalent education/experience.

To be considered for the HR Assistant 2 level:

• Four years of office experience, including two years of experience working with medical benefit and leave benefit administration in a human resource environment. Equivalent education/experience may be considered.
• Knowledge and understanding of HIPAA, ACA, ADA, FMLA, and related Federal and State laws, guidelines, regulations, and standards applicable to an academic and/or workplace setting.

For All Applicants:

• Demonstrated effective interpersonal, verbal, and written communication skills
• Experience providing clerical/administrative support to multiple individuals.
• Working knowledge and experience with Microsoft Office programs, including Word, Excel, and Outlook.
• Demonstrated experience providing customer service both in person and/or over the phone.
• Proven ability to perform a variety of tasks at one time, with frequent interruptions.
• Excellent attention to detail skills.

Preferred Qualifications for all applicants:

• Experience in the human resource functions such as disability services, leave and benefits, recruitment, classification/compensation, or employee/labor relations.
• Demonstrated ability to address customer inquiries in sensitive and emotionally charged situations, demonstrating empathy, patience, and professionalism.
• Experience working with medical records and/or confidential documents.
• Experience presenting group orientations and/or trainings.

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

About Human Resource Services - hrs.wsu.edu

Human Resource Services is committed to providing efficient and effective human resource management to the OneWSU system. Working collaboratively, HRS provides expertise and best practices in all areas of human resource management including recruitment, retention, employee relations, learning and organizational professional development, compensation, benefits management, labor relations, disability services, records administration, and employee recognition. HRS assists those who serve the students of the OneWSU system.

Department Name
:
Human Resource…