Quality Assurance Manager

We are seeking an Entry‑Level Quality Manager to support and lead day‑to‑day quality and food safety activities on the production floor. This is a hands‑on, development‑focused role ideal for someone with strong technical fundamentals who is ready to grow into a broader Quality/Food Safety leadership position.

You will oversee a small team of Quality Technicians, ensure products meet company and customer specifications, and support compliance with FDA and GFSI/customer standards (BRCGS, BAP, etc.).

• Oversee daily quality checks (finished product, packaging, labeling, metal detection, CCPs).
• Support food safety programs including HACCP, GMPs, allergen control, sanitation, and traceability.
• Maintain and update SOPs, forms, and quality documentation.
• Support internal, third‑party, regulatory, and customer audits.
• Participate in plant walk‑throughs, internal audits, and corrective action verification.

• Monitor production for conformance to specifications (weight, count, appearance, packaging integrity).
• Review and trend quality data (HOLDs, defects, rework, complaints, COAs, lab results).
• Support or lead RCA/CAPA activities for quality issues and customer complaints.
• Partner with Operations, Maintenance, Sanitation, and Logistics to drive improvements.
• Provide daily direction, coaching, and support to Quality Technicians.
• Ensure quality checks are completed accurately, on time, and documented properly.
• Train operators and technicians on GMPs, defect identification, and documentation.
• Reinforce expectations and help build a strong quality culture on the floor.

• Review and sign off on quality and HACCP records as assigned.
• Manage hold/release documentation and coordinate dispositions with leadership.
• Compile weekly quality summaries and participate in operations meetings.

• Support new product launches, validations, and product cuttings.
• Work with suppliers, procurement, and receiving on raw material quality issues.
• Coordinate product sampling for internal and external laboratory testing.

• Bachelor’s degree in Food Science, Biology, Microbiology, Chemistry, Engineering, or related field
• OR Associate degree with 3+ years of relevant food manufacturing quality experience

• 1–3 years in food manufacturing, QA/QC, or a related role
• Experience in FDA‑regulated or GFSI‑certified environments preferred

• HACCP or Seafood HACCP certification
• PCQI, SQF Practitioner, Six Sigma, or GFSI‑related training
• Strong foundation in food safety and quality principles
• Comfortable working on the production floor (cold, wet, noisy environments)
• Detail‑oriented with solid documentation and data review skills
• Strong problem‑solving and root cause thinking
• Effective communicator across hourly and salaried teams
• Organized, accountable, and able to follow through
• Leadership potential with hourly teams
• Proficient in Microsoft Office; QMS or traceability systems a plus
• Manufacturing plant with frequent floor presence
• Standing, walking, bending, and climbing stairs
• Ability to lift 30–50 lbs. occasionally
• Required PPE
• Flexibility to work off‑shifts, weekends, or extended hours as needed