EPIC - Systems Analyst II - Core Systems

EPIC - Systems Analyst II - Core Systems Lakeland Regional Health-Florida provided pay range

This range is provided by Lakeland Regional Health-Florida. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$68,931.20/yr - $86,174.40/yr

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population.

Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Work Hours per Biweekly Pay Period: 80.00

Shift: M-F with Call Rotation

Pay Rate: Min $68,931.20 Mid $86,174.40

Systems Analyst II will support information systems that are appropriate for users’ needs and consistent with the overall design of the organization’s information systems architecture. This role also engages with end users to resolve incidents timely while providing quality customer service and outstanding communication. Systems Analyst II will assist in obtaining business requirements and making recommendations based on solution knowledge and design.

Using the business requirements will implement new solutions following department standard work procedures. Systems Analyst II will be a primary resource for testing and solution improvement implementations and/or serve as a primary resource for resolving complex incident / request / change tickets.

Fosters an inclusive and engaged environment through teamwork and collaboration.

Ensures patients and families have the best possible experiences across the continuum of care.

Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Behaves in a mindful manner focused on self, patient, visitor, and team safety.

Demonstrates accountability and commitment to quality work.

Participates actively in process improvement and adoption of standard work.

Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.

Knows and adheres to organizational and department policies and procedures.

Identifies opportunities for activities related to team development, employee engagement activities, and achievement of department goals and objectives.

Demonstrates knowledge of all equipment and systems/technology necessary to complete duties, which includes providing end user support.

Serves as a resource for areas of responsibility within the IS department and for direct customers. Gathers business requirements for assigned work as needed. With input from department experts is able to formulate solutions based on the requirements.

Participates in the ongoing maintenance of system applications. Serves as a resource assisting in project work and/or change/incident/request ticket work for their assigned areas of responsibility.

Proactively facilitates communication with areas of responsibility and within the department. Creates relationships built on trust and results with customers.

Follows Information Services methodologies, processes, policies, and procedures. Including but not limited to change management, documentation, and…