HR Generalist

About METRC

Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States and is growing extremely rapidly to expand globally. We provide a solution that combines advanced software, radio-frequency identification (RFID) technology, a dedicated customer-support team, and a secure database to track and trace cannabis from growth, harvest, and processing to testing, transport, and sale.

As a People Generalist, you will have the opportunity to thrive in a fast-moving, fluid environment, and be passionate about implementing change, great processes and procedures in a commercial setting at a fast-growing technology company.

The HR Generalist will play a critical role in the day-to-day people-related operations within the HR team. This role will coordinate many of the HR activities but also partner with the rest of the HR team to support the everyday needs of employees. Activities include managing the daily employee life cycle processes and regularly interacting with employees. The ideal candidate will demonstrate great professionalism and empathy while also being resolution and results driven.

You will be a friendly, self-motivated team player with a strong sense of urgency and exceptional prioritization and interpersonal skills.

• Helping to coordinate the recruitment process, ensuring timely communication and scheduling between hiring managers, agencies and candidates
• Generate official recruitment and onboarding process and documents, such as candidate scheduling, offer letters, background checks, and preparing for their first day and week (30-60-90 and week 1 schedule)
• Conduct New Hire Orientation
• Act as the first point of contact for employee inquiries (policy questions, relocation issues, leaves of absence, tuition reimbursement, performance management and compensation), aiming to respond and resolve within 24 business hours
• Serve as the primary point of contact and subject matter expert for the HRIS system, Paylocity, owning its management and functionality
• Partner closely with the HR Director to help execute company-wide initiatives (performance reviews, engagement survey action planning, open enrollment, employee recognition, etc.)
• Manage all aspects of FMLA and LOA requests, including documentation, communication, and coordination with employees, managers, and TPA
• Effectively communicates regularly with the HR team to exchange information and provide ongoing support and problem resolution
• Manages backend process related to onboarding/offboarding, promotions, internal transfers, performance reviews and other HR activities
• Works closely with Payroll Specialist to ensure all employee status, rate and position changes are thoroughly communicated timely & thoroughly
• Uses previous HR experience to make recommendations for process improvement and efficient workflows
• May perform other additional duties and responsibilities as assigned

• Bachelor’s degree and significant human resources experience, or an equivalent combination of education and experience
• 3-5 years experience in an HR Generalist, Coordinator or Specialist level role
• HRIS management experience (Paylocity preferred)
• Excellent written and oral communication skills
• A strong sense of urgency and task prioritization
• Excellent customer service skills
• Independent problem-solving skills
• Demonstrates a commitment to maintaining confidentiality in all aspects of HR operations, including sensitive employee information, disciplinary matters, and organizational changes

• Hybrid position – in Lakeland office 3 days per week
• Frequently required to sit
• Frequently required to talk or hear
• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard and mouse

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description