Scheduling Clerk

Responsibilities

• Schedules operative and endoscopic procedures, providing adequate time, checking privilege list and reviewing any conflicts for time, equipment and space. Responsible for notification process involving newly scheduled cases, add-ons, changes and cancellations.
• Prints schedule and faxes to the appropriate physician office for schedule case confirmation. Once the schedule has been confirmed, makes the necessary changes.
• Notifies Anesthesiology regarding specifics case times and block.
• Coordinates with Clinical Directors and Manager regarding block time. Confers with the Physician’s office and makes any necessary changes to the Physician block time as approved by the WCSC Clinical Director.
• Provides additional clerical support to other areas. Assists in answering the phone and making phone calls to patients.
• Promotes positive communications with physicians, their office staff and coworkers.

• Promotes a positive image of Watson Clinic Surgery Center on a daily basis through interaction with patients and their families, clinical staff and visitors.
• Assists with patients in regards to any payments throughout the PFS Department. When necessary will create payment arrangements with the patient.
• Stays up to date on current practices for the scheduling, verification and admission departments in order to better assist patient questions and concerns while at the facility.

Required

Education and Experience:

Education:
High School graduate or equivalent

Preferred

Education and Experience:

Experience:
Minimum of (3) years of directly related scheduling