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Customer Care Specialist – Multichannel

Job in Lakeland, Polk County, Florida, 33809, USA
Listing for: Publix Super Markets
Full Time position
Listed on 2026-01-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
Position: Customer Care Specialist – Multichannel Support
A leading grocery chain is seeking a customer service representative to assist customers contacting the corporate office. Responsibilities include providing knowledgeable service via phone, email, and letter, advising on various topics, and ensuring resolution or escalation of inquiries. Candidates should have a high school diploma and preferably some experience in a call center or customer service environment. The position offers a memorable work experience along with robust benefits, including an employee stock ownership plan and health coverage.
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