Service Valet

Fields Auto Group is seeking a positive team member for the Service Valet role to provide a luxury experience to both internal and external customers. Our goal is to deliver the best customer experience and create long‑lasting relationships.

• Install seat, steering wheel, and floor protection in all vehicles taken in for service prior to returning a completed vehicle to a customer; remove seat, steering wheel, and floor covers and  installed when the vehicle was brought in for service.
• Help maintain the parking lot in an organized and efficient manner.
• Move customer and dealership vehicles as directed.
• Inspect vehicles for stains, debris, and damages before returning them to the customer, and report any damages to management immediately.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the cashier or service advisors.
• Remain in the service write‑up area unless performing another task as directed.
• Understand and comply with federal, state, and local regulations such as safety requirements, hazardous waste disposal, OSHA, Right‑to‑Know, etc.
• Check in loaner vehicles being returned by customers.
• Help maintain the cleanliness of the customer drop‑off area.
• Utilize all available information to ensure proper resolution of problems.
• Provide prompt, efficient, and quality service to the customers and dealership.
• Take the initiative to exceed customer satisfaction, even if it requires overcoming obstacles.
• Present self as a positive role model by demonstrating commitment to the department, customers, dealership, and company.
• Attend training classes as directed by management.
• Assist greeter during heavy traffic load conditions.

• Must have a high school diploma or the equivalent.
• Background and MVR check required.

While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear, reach with hands and arms, occasionally sit, and occasionally lift and/or move up to 100 pounds.

Sundays off, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness programs, Saturday Lunches, Discounts on products and services.