Data Systems Support Representative

• Individuals in this position monitor, enter, transmit, and report on the data collected in the agency’s Electronic Health Record system. Provides operational and consultation support to field and professional staff.
• Work is performed under the direct supervision of the E.H.R Data Coordinator.

In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity
, respect
, and shown sensitivity to their cultural diversity.

• Advises EHR Data Coordinator and unit staff regarding any operation problems with Credible system.
• Gathers, collates, and prepares documents, materials, and information required for County, State, and Federal contracts for the purpose of data entry and/or batch upload into internal and external Electronic Health Records.
• Monitor and process incidental service logs for compliance and accuracy prior to billing.
• Enter incidental rate, incidental service type, and approve incidental services that meet compliance for billing into Electronic Health Record.
• Scan and upload documents into Electronic Health Record when necessary.
• Monitor and Input Pregnant Postpartum and Women with Dependent Children (PPWDC) Outcome data.
• Monitor and respond to IT Help Desk Tickets as needed.
• Keep information confidential.
• Comply with data integrity and security policies.
• Ensure proper use of office equipment and report any issues at time of occurrence.
• This position qualifies for short and long-term telecommuting per policy 100.007 – Telecommuting Guidelines.
• Performs other reasonable and related duties as assigned.

• A high school diploma or GED and at least two (2) years of data entry or clerical experience are required.
• This position requires a working knowledge of the following computer software programs or equivalent:
  Microsoft Office, Microsoft Outlook, Excel, and Teams. The ability to type at a rate of thirty (35) correct words per minute is required, but sixty (60) words per minute are preferred.
• Requires the ability to work independently and to consistently exercise discretion and independent judgment.
• The ability to manage and process high volumes of data accurately.
• Attention to detail and ability to concentrate for extended periods.
• Excellent verbal and written communication skills.

This position requires a level 2 background screening:

Tri-County Human Services, Inc. is an equal opportunity employer. M/F