Mandarin Sales Engineer

About Smalley

Smalley is the global manufacturing leader of precision metal formed products – known for our Spirolox® retaining rings and Crest-to-Crest® wave springs. Our success is propelled by our inventive spirit, devoted team members, extensive engineering proficiency, and technical ability, cultivated by over 100 years of manufacturing excellence. We supply to industries including aerospace, automotive, medical, energy, robotics and industrial machinery – supporting over 70% of the Fortune 500 global manufacturers.

We are proud of our commitment to delivering innovative, high-quality products, relentless pursuit of improvement, and unwavering dedication to providing excellent service to our valued customers.

Why Smalley? At Smalley, we take pride in cultivating an inclusive work environment that values creativity, collaboration and diversity. We believe in our associates  unique perspectives that they bring to every challenge, which is why we will empower you to push the boundaries of what is possible. We are committed to nurturing an enjoyable work atmosphere demonstrated through activities such as Spirit Days, Cancer Awareness events, Health and Wellness activities, and fun sports opportunities to play in basketball, bags, and ping pong tournaments.

• Competitive compensation and benefits package as well as:
  Medical, Dental, Vision, 401k match, Life insurance, Tuition Reimbursement, PTO, and more!
• Opportunities for career advancement and professional growth
• Ongoing learning and training and development opportunities
• Company and department led team-building activities and events

We have an opening for a Mandarin Sales Engineer in our Sales Engineering Department. This group of engineers is responsible for the sale of our products, as well as technical support to customers. The Mandarin Sales Engineer is responsible for managing customer relationships and needs, as well as maintaining and developing their assigned international sales territory by responding to part quote requests, interacting with customers, attending trade shows, and partnering with marketing on various lead generation and follow up activities.

We provide constant on-the-job training to help to develop our employees.

• Monitor customer sales activity and nurture new leads and opportunities for the growth of revenue and profit.
• Plan and coordinate travel to visit customers in given international territories.
• Responsible for developing assigned territory through frequent customer contact, quote follow up, and visits.
• Develop assigned territory by expanding targeted accounts, working with engineering on customized part requirements and designs, cooperating with marketing by attending trade shows and following up on hot leads.
• Act as the primary contact for customers (in-person and virtually) in assigned territory, including phone, email and video contact.
• Work directly with various internal groups (including Engineering, Marketing, Customer Service, Estimating, Quality, etc.) on part designing, pricing, contracts, territory development etc.

• B.S. in Mechanical Engineering or a related technical field (e.g. Industrial Engineering).
• Must be fluent in Mandarin Chinese and English (read, write and speak).
• Minimum of 2 years of experience in engineering.
• Preferred sales experience, with significant direct customer contact.
• Must possess the ability to develop and maintain customer relationships through excellent communication skills and understanding of products.
• Knowledge of CRM systems and/or other sales systems is a plus.
• International travel, up to 6-8 weeks a year
• Strong interpersonal skills and ability to connect with diverse groups of people.
• Ability to work under deadlines in a fast-paced environment.
• Ability to be a self-starter and take initiative.
• Must be authorized to work in the US on a permanent basis.

A reasonable estimate of the base salary range for this role is $75,000 - $95,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional…