Team Vision - Eyecare Sales Associate

Position:
Salesperson

Store # 00T075 Rosin Eyecare – Long Grove

Full‑Time

Rosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. In the 90 years since, we have remained completely focused on treating our patients like we would treat members of our own family. This commitment has fueled our success, allowing us to expand across the region and ensure that better vision is never too far out of sight.

Our expert team of optometrists, ophthalmologists, and LASIK surgeons are dedicated to their specialties and have extensive training in their respective fields. We offer comprehensive eye exams, stylish glasses, contact solutions, and a variety of eye‑health checkups. We are constantly incorporating cutting‑edge technology and the latest techniques to provide a modern approach to eye care.

This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products. It helps establish the practice as the premier destination for all vision needs within the community.

• Greets all patients with a warm welcome and demonstrates urgency in providing service.
• Explores patients’ needs and priorities, linking to practice offerings, including eye exams.
• Attentive to detail, asks clarifying questions, and consults with the Optician as needed.
• Demonstrates superior product knowledge and accurately describes features and benefits of all products.
• Anticipates problems, explores underlying reasons for issues, and strives to develop long‑term solutions.
• Possesses the ability to multi‑task and demonstrate prioritization and time management with competing priorities.
• Custom‑fits glasses and precisely places prescription in lenses.
• Commits to delivery date and time, sets pick‑up expectations, seeks feedback, and asks for referrals.
• Strives to achieve exceptional results on goals and competencies.
• Operates the point‑of‑sale system, inputting patient information accurately and attending to operational processes for sales transactions.
• Prepares patients for product pick‑up, presenting, celebrating, and educating.
• Takes pride in the appearance of the practice, keeping displays and inventory clean, attractive, and organized.
• Informs management of potential safety opportunities.
• Adheres to attendance and daily time‑keeping requirements and all company policies.
• Engages in sales when opportunities arise (80‑100% of the time).
• Maintains proper dress code.
• Performs other duties as assigned by the Practice Manager or as business needs dictate.

• High school graduate or equivalent.
• Strong customer service skills.
• Strong basic math skills.
• Effective selling skills.
• Familiarity with technology such as point‑of‑sale, patient record systems, or other software applications.
• Embraces new technology and change.
• Strong communication and listening skills.

• Experience in eyecare or vision‑related sales.
• Prior sales experience.

Hourly: $15.00 – $20.03

Competitive bonus and/or commission plan, health care, retirement savings, paid time off/vacation, and various employee discounts are available as part of a first‑class total rewards package.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information, or any other characteristics protected by law.

Native Americans in the U.S. receive preference in accordance with Tribal Law.

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