Ferman MINI Palm Harbor Automotive Sales Associates

Join to apply for the Ferman MINI Palm Harbor needs Automotive Sales Associates role at Ferman Chrysler Jeep Dodge RAM New Port Richey

Apply within the next 2 days to be among the first 25 applicants.

TAKE CONTROL OF YOUR SUCCESS - working for one of the largest employers in the Tampa Bay area and one of the most forward-thinking and progressive retail automotive groups. Move forward on a path to more earning potential and stability.

Successful candidates possess a passion for cars and the latest technology, are sharp, positive, energetic and striving for financial success by exceeding retail transaction goals.

You are adept at building relationships with guests via in-person, website chat, email, phone, texting and social media.

You embrace training & new learning to excel at product knowledge about the brands and vehicles we sell, as well as competitive makes, and effectively overcome guest objections.

• Review online vehicle inventory daily to ensure accuracy on dealer website and 3rd party websites. Identify and troubleshoot discrepancies.
• Respond and engage with in-store and online sales inquiries using our CRM tool, chat, email, text, phone and social media messaging to understand guest needs and match with inventory.
• Film brief vehicle overviews and send to guest for interest.
• Schedule and confirm guest test drive appointment, prepare vehicle prior to arrival, greet guest, accompany on test drive to demonstrate features and technology.
• Be well‑versed in brand and competitive product knowledge and effectively overcome guest objections.
• Regularly communicate with guest until the sale has closed, coordinating the transaction from presentation to pre‑finance paperwork.
• Coordinate delivered vehicle to guest, ensuring understanding of features and warranty. Introduce to service department and schedule first maintenance appointment.
• Prospect new business using dealership database and networking to build repeat business.
• Update and manage guest profiles in dealership database. Maintain CSI scores equal to or above manufacturer requirements.

• Experience preferred but will train.
• Regularly engage in continuing education to maintain manufacturer certifications for product knowledge and technology.
• Experienced at using CRM software is a plus.
• Comfortable using digital communication tools – social media, email, text, and phone.
• Bi‑lingual proficiency in English and Spanish highly desirable.
• Exceptional guest service skills required.
• Excellent verbal & non‑verbal, listening, and problem‑solving skills; knowledge of Microsoft Office suite is required.
• Professional, well‑groomed appearance.
• Desire to achieve exceptional guest satisfaction scores.
• High school diploma or GED equivalent required; some college preferred.
• Valid U.S. government issued driver’s license, safe driving record, and eligibility to work in the U.S.
• Must be able to pass a pre‑employment background screening and drug test.

Established in 1895, Ferman soon became Tampa’s first retail automobile dealer. We are one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco and Pinellas counties representing 12 brands of automobiles: BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM and Volvo.

Still a family‑owned & operated business, we provide a guest‑centered automotive experience, focusing on service, selection and value to achieve 100% guest satisfaction.

When you join the Ferman Team, you’ll join a friendly, family‑like atmosphere with significant advancement opportunities in income, responsibility, and leadership, and strong ties to the local community and charitable partnerships.

• Competitive salary commensurate with experience.
• Excellent growth and advancement opportunities.
• Modern, state‑of‑the‑art service facilities.
• Paid training and education to maintain job certifications.
• 401(k) with company participation.
• Competitive health, dental, vision, and life insurance programs for employees and families.
• Short‑term & long‑term disability insurance.
• Health savings account.
• Paid time off.
• Employee pricing on new & used vehicles, service and parts.

Entry level

Full‑time

Sales and Business Development

Motor Vehicle Manufacturing