Test Center Representative

Test Center Representative

Join Palm Beach State College as a Test Center Representative and help students achieve their full potential.

Palm Beach State College is a vibrant community where ideas come to life. As a Panther
, you will work with dedicated professionals who inspire hope, advance skills, and transform lives.

Responsible for administering various tests, scoring and processing related materials. Conducts training for placement testing, responds to inquiries, and troubleshoots minor technical issues during the testing process. Position requires the ability to work a fluctuating schedule, including nights and weekends.

• Sets up tests according to established protocol.
• Monitors the administration of various tests.
• Scans, scores and electronically submits test scores.
• Responds to complex inquiries regarding College policy and procedures.
• Directs students to proper portions of testing software and addresses minor problems.
• Ensures security and confidentiality of test records and data collection.
• Provides reading and scribe services for students with disabilities.
• Welcomes and assists persons who come into the department.
• Provides administrative support to the department.
• Performs other job-related duties as assigned.

• High school diploma or GED with additional training related to the position.
• One year of related experience.

• Microsoft Office Professional or similar application.

• Attention to detail while maintaining effective time and task management.

• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service.

• Regular physical attendance required.

• Reach and grasp objects.
• Stoop, bend, kneel, crouch, or crawl.
• Stand for extended periods of time.
• Use of video display terminal.
• Use of manual dexterity and fine motor skills.
• Communicate information orally and in writing.
• Receive and understand information through oral and written communication.
• Proofread and check documents for accuracy.
• Work a fluctuating work schedule.

Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority. Certain service members may be eligible for education waivers and are encouraged to apply.

This position is open until filled with an initial review date of November 19, 2025.

Please review the following information before applying:

• Carefully review the minimum qualifications advertised for the available position, as only applicants meeting the minimum requirements will be considered.
• Background Check/Drug Screen may be required. Employment is contingent upon passing a drug test and completing a criminal background investigation.
• The Office of Human Resources will respond to all applicants once a selection is made. Please take notice of the position closing date advertised.
• The College conducts its employment activity within the State of Florida, except for brief pre-approved travel.