Medical Front Desk Receptionist

Overview

Busy Neurosurgery office looking for an experienced medical receptionist who is detailed oriented and is able to multi-task.

• Receptionist duties include but not limited to:
• Overall front desk management
• Greet and direct persons entering office
• Have knowledge of Health Insurances and know how to verify benefits
• Obtain Authorizations and Referrals
• Patient check in/out
• Process payments and be able to discuss balances with patients
• Answers multi line telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual
• Check faxes/emails/voicemails
• Prepare correct forms and associated correspondence
• Maintain files and records in a confidential manner
• Maintain organization and efficiency of front office
• Perform other related duties as directed or assigned
• Perform other clerical receptionist duties such as filing, photocopying and transcribing
• 2 office locations, may need to travel for coverage if need be (Lake Worth & Jupiter)
• eClinical Works Knowledge a plus, but not required

• Experience as a medical receptionist or similar role
• Detail oriented and able to multi-task
• Knowledge of health insurances and verifying benefits
• Familiarity with obtaining authorizations and referrals
• Strong communication and multi-line phone handling
• Ability to handle confidential patient information
• Proficiency with front desk software; experience with eClinical Works is a plus