Phlebotomist

Job Description:

• The Patient Services Representative I (PSR I) represents the face of the company to patients who arrive for routine health needs or significant health decisions.
• The PSR I draws quality blood samples and prepares specimens for laboratory testing while following established procedures.
• They have direct patient contact and create an environment of trust and confidence by explaining procedures clearly and collecting specimens in a safe, accurate and professional manner.
• The PSR I follows daily operational expectations, maintains a professional environment and performs both forensic and clinical specimen collection duties according to established practices.
• They maintain necessary records and documentation while promoting a positive and professional image to patients, clients, employees and the public.

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Flexibility in schedule, including potential weekends, holidays, on-call and overtime.

• Minimum of 6 months experience.
• One or more years of phlebotomy experience preferred.
• Customer service experience in a retail or service environment preferred.
• Keyboard/data entry experience required.

• Perform daily activities accurately and on time under supervisor direction.
• Maintain a safe, clean and professional work environment.
• Collect and process forensic and clinical specimens following established procedures.
• Maintain required records and documentation.
• Demonstrate organizational commitment and professionalism when interacting with patients and the public.

• High attention to accuracy and detail.
• Strong customer service and interpersonal communication.
• Ability to work efficiently in fast-paced environments.
• Strong organizational abilities.

• High school diploma or equivalent required.
• Medical training such as medical assistant or paramedic preferred.
• Phlebotomy certification preferred (required in certain states).